Front-Line Service & Intake Lead, Student Wellbeing

Northern Territory Government; Darwin; On-site; AUD 121,000 - 130,000; Full time

Job summary

Northern Territory Government is seeking a Service Intake Manager in Darwin to lead the front-line service support for the Student Wellbeing and Inclusion Programs and Services, delivering insights and recommendations to inform planning and continual improvement.

The role reports to senior management and requires managing service delivery, analysis, and cross‑functional collaboration within Education and Training. Administrative Officer 7 experience is noted in the vacancy details.

Responsibilities

• Lead delivery of front-line service support to Student Wellbeing and Inclusion Programs and Services clients.
• Provide high-level reporting analysis of services and advice and recommendations to senior management to inform planning and continual service improvement.

Job description

Northern Territory Government is seeking a Service Intake Manager in Darwin to lead the front-line service support for the Student Wellbeing and Inclusion Programs and Services, delivering insights and recommendations to inform planning and continual improvement.

The role reports to senior management and requires managing service delivery, analysis, and cross‑functional collaboration within Education and Training. Administrative Officer 7 experience is noted in the vacancy details.