Service Director OSHC

Woden Community Service; Canberra; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Salary packaging option

Meals and Entertainment package

Personal leave 15 days

EAP 24/7

Professional development

Clinical supervision

Job summary

Woden Community Service (WCS) is a for‑purpose organisation delivering community services across the ACT region, now recruiting for a Service Director – Out of School Hours Care (OSHC). The role leads strategic and operational delivery of safe, high‑quality OSHC services, across multiple sites, focusing on child safety, educational leadership and regulatory compliance.

You will recruit and develop educators, manage staffing, enrolments and budgets, and build strong partnerships with families,

Qualifications

• Tertiary qualifications in Education (ACECQA‑approved where required).
• Extensive leadership experience within OSHC and/or early learning services.
• Strong knowledge of the National Quality Framework, National Law and Regulations, EYLF and My Time, Our Place.
• Proven experience in people leadership, workforce development and performance management.
• Experience using childcare management systems and data‑informed decision‑making.

Responsibilities

• Lead the strategic and day‑to‑day delivery of high‑quality OSHC services across multiple sites.
• Ensure child safety, wellbeing, inclusion and regulatory compliance always.
• Provide educational leadership aligned with My Time, Our Place and quality improvement expectations.
• Recruit, develop and support capable, high‑performing educators and leadership teams.
• Foster a positive, inclusive and psychologically safe workplace culture.
• Oversee staffing, enrolments, resources and budgets to ensure sustainable service delivery.
• Build strong partnerships with families, schools, community stakeholders and regulators.
• Contribute to organisational strategy, continuous improvement and service growth.

Skills

Leadership

Stakeholder engagement

People management

Policy compliance

Education

Education degree (ACECQA‑approved)

Tools

Childcare management systems

Job description

Location: Australian Capital Territory (ACT region)

Job Category: Children’s Services

Woden Community Service (WCS) is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.

We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.

The Service Director – Out of School Hours Care (OSHC) provides strategic and operational leadership to ensure the delivery of safe, inclusive, high‑quality and compliant OSHC services across multiple sites. The role focuses on child safety, educational quality, workforce capability, financial sustainability, and strong partnerships with families, schools and regulators.

Working in close partnership with the Operations Manager – OSHC, the Service Director translates organisational strategy into effective operational delivery and fosters a positive, child‑safe and high‑performing service culture.

Service location / travel requirements - We are currently recruiting for a service in Wanniassa, with potential movement to other sites as operationally required. This role will undertake split shifts as agreed with the Operations Manager and may require travel across Canberra to support operational needs.

Our Offer:

• Salary packaging option up to $15,899 per Fringe Benefits Tax year, with an additional Meals and Entertainment package available up to $2,650 per Fringe Benefits Tax year.
• 15 days paid personal leave per annum (pro rata) for full & part-time employees.
• 24/7 nationally recognised Employee Assistance Program (EAP), including 3 additional holistic service sessions.
• Ongoing professional development and a supportive team environment.
• Monthly external clinical supervision.
• Enjoy exclusive discounts and everyday savings on essentials at leading Australian retailers such as Woolworths and Coles, all through our Flare Benefits program.

Job Description

About the Role

Key Accountabilities include but are not limited to:

• Lead the strategic and day-to-day delivery of high-quality OSHC services across multiple sites.
• Ensure child safety, wellbeing, inclusion and regulatory compliance always.
• Provide educational leadership aligned with My Time, Our Place and quality improvement expectations.
• Recruit, develop and support capable, high-performing educators and leadership teams.
• Foster a positive, inclusive and psychologically safe workplace culture.
• Oversee staffing, enrolments, resources and budgets to ensure sustainable service delivery.
• Build strong partnerships with families, schools, community stakeholders and regulators.
• Contribute to organisational strategy, continuous improvement and service growth.

Desired Skills and Experience

About You

• You are a values‑led, experienced leader in children’s services with a strong commitment to child safety, inclusion and equity.
• You lead with integrity, clarity and empathy, creating safe, supportive and high-performing teams.
• You are confident managing complex operations across multiple sites and building strong partnerships with schools and communities.
• You are proactive, solutions‑focused and committed to continuous improvement and quality outcomes for children and families.

Experience and Qualifications

• Tertiary qualifications in Education (ACECQA-approved where required).
• Extensive leadership experience within OSHC and/or early learning services.
• Strong knowledge of the National Quality Framework, National Law and Regulations, EYLF and My Time, Our Place.
• Proven experience in people leadership, workforce development and performance management.
• Demonstrated capability in operational, financial and compliance management.
• Excellent communication, relationship‑building and problem‑solving skills.
• Experience leading multi‑site services.
• Experience contributing to organisational strategy or policy development.
• Experience using childcare management systems and data-informed decision‑making.

To be eligible for employment, you must have an active Working with Vulnerable People (WWVP) Card, working rights in Australia, and be willing to undertake background checks required for the position, including a National Police Check.

For further information, please contact Damien Marais (Operations Manager – OSHC) at [e-mail]

NOTE: This is a temporary position providing maternity leave cover, with the contract ending on 27 August 2027

Closing Date: COB 17 September 2026

Applications may close early if a suitable candidate is found prior this date.

For more information about WCS and services that we provide, including Children’s Services, Youth & Family, Community Development, Housing and Homelessness, Mental Health, Social Enterprise and Aged Care, please visit our website at www.wcs.org.au

WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.