Service Coordinator

Aveo; Sunshine Coast Regional; On-site; AUD 41,000 - 73,000; Part time

Benefits offered by this job

Employee Referral Program

Employee Assistance Program

Health Insurance discounts

Retail & Leisure discounts

Annual flu vaccinations

Skin checks

Sleepover accommodation

Amenities provided

Job summary

Aveo Peregian Springs is seeking a Service Coordinator to support residents in a vibrant retirement living community. The role involves assisting with day-to-day needs, enquiries, and incidents, plus coordinating activities and ensuring a welcoming village atmosphere.

The position is permanent part-time with a roaster including evenings, sleepovers, and weekend shifts. Flexibility, strong customer service, and a calm, autonomous approach are essential to thrive in this busy, resident-focused

Qualifications

• Experience delivering great customer service in a community-focused environment (e.g. hospitality, retail, aged care or administration).
• Welcoming and dependable nature, with confidence working autonomously.
• Flexibility to assist with ad hoc duties across the village, including amenities upkeep, food and beverage support, and basic admin tasks.
• Confidence and responsibility to manage incidents and support residents during overnight stays.
• Adaptable rostering and shift arrangements to staff communities 24 hours a day.
• Current First Aid & CPR Certificate (or willingness to obtain prior to employment).

Responsibilities

• Support café and kitchen teams during meal services to create an enjoyable dining experience.
• Provide general admin and concierge services to residents and assist with resident requests such as newsletters, event flyers, and activity updates.
• Be first responder to village issues including emergency calls, safety and security, and provide first aid where needed.
• Coordinate social and inclusive activities for residents.
• Provide all-rounder support across the village, including light domestic duties and maintaining shared spaces.
• Assist with administrative tasks such as creating resident newsletters, event flyers and helping communicate activities and updates.

Skills

Customer service

Hospitality

Aged care

Administration

First Aid & CPR

Job description

21 Gracemere Blvd, Peregian Springs QLD 4573, Australia

Posted Sunday 30 August 2026 at 2:00 pm

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring yourwhole-selfto work, grow as you learn new things and be rewarded through the joy of helping others. Togetherlet'sredefine retirement living for senior Australians.

The Opportunity

Peregian Springs Country Club is a stunning retirement living community that is home to 230+ independent living units and is moments from the Peregian Springs Golf Club. As a Service Coordinator you will provide key support be a trusted and friendly presence within the village, supporting residents and assisting with day-to‑day needs, enquiries, and incidents. You’ll enjoy being part of a lively community and thrive in a role with variety and strong resident connection. With our villages operating around the clock, flexible availability is required, including overnight shifts when needed.

This is a permanent part-time position working the following roster:

Week 1: Friday (4:00pm-9:00pm followed by a sleepover shift until 7:00am); Saturday (1:30pm-9:00pm followed by a sleepover shift until 7:00am) and Sunday (1:30pm-9:00pm followed by a sleepover shift until 7:00am)

Week 2: Saturday and Sunday (7:00am-1:30pm)

Your Impact

• Supporting café and kitchen teams during meal services to create an enjoyable dining experience
• Provide general admin and concierge services to residents and assist with any resident requestssuch as creating resident newsletters, event flyers and helping communicate activities and updates
• Be the first responder to any village issues that arise including emergency calls, safety & security issues and providing first aid where needed
• Coordinate fun, social and inclusiveactivitiesfor the residents
• Providing all‑rounder support across the village, including light domestic duties and maintaining shared spaces to a high standard
• Assisting with administrative tasks such as creating resident newsletters, event flyers and helping communicate activities and updates

What you will bring

• Experience delivering great customer service in a community‑focused environment (e.g. background in hospitality, retail, aged care or administration)
• A welcoming and dependable nature, with confidence working autonomously
• Flexibility to assist with ad hoc duties across the village, including amenities upkeep, food and beverage support, and basic admin tasks
• Confidence and responsibility to manage incidents and support residents during overnight stays
• Adaptable and flexible with rostering and shift arrangements as we staff our communities 24 hours a day
• Current First Aid & CPR Certificate (or willingness to obtain prior to employment)

What we offer

• Friday Rate: $30.34/hr+ superannuation+ relevant award entitlements including penalty rates,overtimeand allowances
• Saturday Rate: $45.51/hr+ superannuation+ relevant award entitlements including penalty rates,overtimeand allowances
• Sunday Rate: $53.10/hr+ superannuation+ relevant award entitlements including penalty rates,overtimeand allowances
• Employee ReferralProgramand Employee Assistance Program
• Discounts to Health InsuranceandRetail & Leisure partner providers
• Annual flu vaccinations and skin checks
• The opportunity to build meaningful, lasting relationships with residents and contribute toour retirementcommunity
• Sleepover accommodation, allowance and amenities provided (if you stay overnight)

Who we are

As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 10,000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

What's next?

Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. We treasure skills, expertise , and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.

21 Gracemere Blvd, Peregian Springs QLD 4573, Australia