Service Coordinator

Community Living Options; Adelaide; Presencial; AUD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Community Living Options in Adelaide, Australia seeks a Service Coordinator to lead therapeutic support and empower teams delivering person-centred outcomes for people with dual disability. You will supervise, mentor, and develop staff to maintain high-quality services aligned with participant independence and wellbeing.

This role focuses on supervision, staff development, and ensuring funding-compliant documentation while designing rosters within budget and coordinating stakeholder

Formación

• Experience with development and delivery of complex service plans and projects.
• Flexible, person-centred approach to supporting participants.
• Develops and maintains effective stakeholder relationships.
• Leads and coaches staff in reporting and administration.
• Educates and develops others to achieve quality developments.
• Guides therapeutic interventions.

Responsabilidades

• Lead and mentor staff to deliver active, person-centred support.
• Participate in development and review of participant plans.
• Monitor and assess plans for effectiveness and goals.
• Negotiate service offerings within funding boundaries.
• Oversee documentation and compliance with funding requirements.
• Design innovative rosters within budget and funding frameworks.
• Manage workforce planning, risk management, and cost monitoring.
• Approve timesheets accurately and in line with payroll processes.
• Communicate effectively with stakeholders and complete incident reporting.

Conocimientos

Complex service plans

Person-centred approach

Stakeholder relationships

Staff supervision

Staff coaching

Therapeutic interventions

Educación

Tertiary qualification in Disability, Social Work, Behavioural Science, Psychology

Descripción del empleo

About the RoleLead with purpose. Drive innovation in therapeutic support and empower teams to deliver life-changing outcomes.Join our Dual Disability Region, where we specialise in delivering individualised, therapeutic models of support for people with dual disability and complex needs. As a Service Coordinator, you will provide strategic leadership, guidance, and clinical oversight to Support Workers, ensuring high-quality, person-centred outcomes that promote participant independence and wellbeing. A key focus of this role is the supervision, mentoring, and professional development of staff, fostering a skilled and engaged workforce that delivers exceptional support.Key ResponsibilitiesLead and mentor staff to deliver active, person-centred support.Participate in the development and review of participant plans and programs.Monitor and assess plans for effectiveness, ensuring goals are achieved.Negotiate service offerings within funding boundaries.Ensure personalised development plans for team members.Oversee documentation and compliance with funding requirements.Design innovative rosters within budget and funding frameworks.Manage workforce planning, risk management, and cost monitoring.Approve timesheets accurately and in line with payroll processes.Communicate effectively with stakeholders and complete incident reporting.About YouExperience with development and delivery of complex service plans and projectsAbility to always apply and demonstrate a flexible and person-centred approach, assisting participants to design and adapt homely environments to achieve individualised quality of life.Develops and maintains effective stakeholder relationships.Leads, guides, and educates staff in effective reporting, documenting and administration and documents supervision and coaching.Educates and develops others to achieve quality developmentsGuides therapeutic interventions.Preferred understanding of projects and mental health/hospital discharge planning and pathways.Qualification and Essential LicencesCurrent Driver’s Licence.NDIS Worker Screening Check & Working with Children Check (or willingness to obtain).First Aid & CPR certification.Tertiary qualification in Disability, Social Work, Behavioural Science, Psychology, or similar.Eligibility to work in Australia.Why Join CLO?At CLO, you'll be part of a supportive and inclusive team where kindness, trust, learning, connection and inclusion guide everything we do. We offer ongoing training and development, salary packaging of up to $15,899 tax-free, discounted health and fitness benefits, and most importantly, the opportunity to make a genuine difference in people's lives every day. If you share our values and are passionate about supporting others, we'd love to hear from you.If this sounds like the right opportunity for you, or to find out more, please call the Recruitment Team on 72219550 for a confidential discussion or submit an application today.