Person-Centred Support Worker

Community Living Options; City of Marion; On-site; AUD 55,000 - 63,000; Full time

Benefits offered by this job

Salary Packaging benefits (up to $15,/

Discounted Gym Memberships

Discounted Health Insurance

Job summary

Community Living Options is seeking a dedicated Support Worker in Australia to provide 1:1, person-centred active support to a male participant with complex mental health needs. You will join a trauma-informed, psychologically aware team guided by a Service Coordinator to deliver an evidence-based model of support that empowers and uplifts lives.

Ideal candidates bring empathy, resilience and a calm presence, with availability for weekends and overnights.

Qualifications

• Demonstrated empathy and strong communication to support participants.
• Ability to work within a trauma-informed, evidence-based model.
• Ability to maintain professional boundaries and respond to emotions with care.

Responsibilities

• Provide 1:1 person-centred active support to a male participant with complex mental health needs.
• Build trust, safety and routine to promote independence and confidence.
• Respond to emotions and behaviours of concern with compassion and consistency.
• Implement Behaviour Support Plans and contribute to safety and risk assessments.
• Promote dignity, choice, empowerment and hope in every interaction.

Skills

Empathy

Communication

Teamwork

Calm under pressure

Education

Certificate III in Individual Support (Disability/Aged Care)

NDIS Worker Screening

Working with Children Check

First Aid & CPR Certificates

Driver’s License

Job description

We are a values-focused organisation, who put the people we support, first. Established in 1982 by a group of local parents who wanted respite and accommodation for their now adult children, we have expanded exponentially because our participants love our services.

At Community Living Options we provide an inclusive environment where people are valued and supported. We welcome applicants with lived experience, all abilities, cultural background, gender, sexuality, age and spirituality.

Join our Forensic and Specialist Transitions team! This is not your typical support role, you will join a trauma informed, psychologically aware team, working under the guidance of a dedicated Service Coordinator to deliver a specialist, evidence-based model of support that empowers, uplifts and has been shown to make a lasting difference.

About the Role

You will work alongside another team member to provide 1:1 person‑centred active support to a male participant living with multiple and complex mental health challenges. Your role is to build trust, safety and routine while supporting him to grow in independence and confidence.

You’ll be part of a trauma‑informed, psychologically aware team, guided by a dedicated leader, delivering a specialist, evidence‑based model of support that truly transforms lives.

This includes:

• Supporting daily routines and skill-building as she transitions into community living
• Responding to emotions and behaviours of concern with compassion, consistency and professionalism
• Encouraging independence through, community access, goings for drives, fun activities and more
• Implementing Behaviour Support Plans and contributing to safety and risk assessments
• Promoting dignity, choice, empowerment and hope in every interaction

Who We’re Looking For

Whether you are an experienced Support Worker, or new to disability or community services, if you are someone who values connection, inclusion, trust, learning, and kindness, we encourage you to apply.

Whether you have experience or not, if you share our values and passion, we’ll support you in developing the skills needed for success.

About You

You bring a calm presence, resilience and a genuine passion for people living with complex psychological needs. You are grounded, self-aware and able to hold space for strong emotions being freely expressed.

You are someone who can:

• Listen deeply and respond with empathy
• Foster trust and build authentic relationships whilst maintaining a non-judgemental approach
• Stay composed in high-pressure situations
• Validate and support emotional expression
• Promote safety and routine while building capacity
• Be a consistent, respectful and reliable presence
• Maintain clear and consistent professional boundaries

Ideal candidates may have:

• Experience in mental health, disability support work, psychosocial disability or complex behaviour support or a keen interest in learning and growing your skills!
• Background in disability support work, mental health, allied health, psychology, community services or similar (students and under-grads welcome)
• Understanding of trauma informed care, or a willingness to learn more.
• Confidence with risk management, safety protocols, and incident reporting
• Availability for a variety of shifts, including weekends and overnights

What You’ll Need to Thrive in This Role

• NDIS Worker Screening
• Working with Children Check
• A current Driver’s License
• Current First Aid & CPR Certificates
• Certificate III in Individual Support (Disability/Aged Care) or similar qualification (we also welcome applicants without qualifications)

JoiningCLO, you will be provided with:

• Supportive and inclusive team environment
• Ongoing training and development support
• Salary Packaging benefits (up to $15,899 p.a tax-free)
• Position with purpose whereby you will be making a difference.
• Discounted Gym Memberships
• Discounted Health Insurance

Our Values

• Trust: We are open and honest. We act with integrity.
• Kindness: We support each other, we are compassionate.
• Inclusion: Embracing value in diversity and breaking down the barriers.
• Learning: In learning we will grow
• Connection: We work together to achieve our goals