Service Advisor & 4x4 Build Specialist

The Garage Miami; Gold Coast City; On-site; AUD 85,000 - 90,000; Full time

Benefits offered by this job

Commission on 4x4 and accessory sales

Paid overtime

Job summary

The Garage Miami on the Gold Coast is seeking a sharp Service Advisor who can also sell 4x4 enhancements and accessories. You’ll join a front counter team of four, handling busy days and turning conversations into builds.

Ideal candidates enjoy fast-paced workshop environments, with strong phone etiquette and a high standard of customer care. Training on product lines is provided where needed.

Qualifications

• Service desk or front counter experience in a dealership or workshop.
• Confident quoting and explaining work to customers.
• Organised and quick on your feet, able to keep several jobs moving.

Responsibilities

• Run the service desk with a dealer standard of customer care.
• Book in services and repairs and keep jobs moving through the workshop.
• Quote work and keep customers updated on their vehicles.
• Talk to customers about how they use their vehicle and put together 4x4 builds and quotes.
• Follow up and close sales.
• Work with the workshop and controller so every job is booked, fitted and handed back properly.

Skills

Customer service

Phone skills

Front desk

4x4 knowledge

Job description

The Garage Miami on the Gold Coast is seeking a sharp Service Advisor who can also sell 4x4 enhancements and accessories. You’ll join a front counter team of four, handling busy days and turning conversations into builds.

Ideal candidates enjoy fast-paced workshop environments, with strong phone etiquette and a high standard of customer care. Training on product lines is provided where needed.