Customer Service Receptionist

Autism Association of Western Australia; Perth; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 per ann

$2,650 for meals and entertainment

NFP Salary packaging

Fitness Passport

Discounts with Westpac and Medibank

Job summary

The Autism Association of Western Australia is seeking a Corporate Services Receptionist to deliver friendly, professional reception and admin support across the office. You will be the first point of contact for families, clients and visitors, handling calls, inquiries and routine tasks with a smile.

This full-time role requires clear communication, strong customer service and proficient use of Word, Excel and Outlook, with calendar management and attention to detail essential to keep

Qualifications

• Demonstrated experience in a similar role with strong customer service experience.
• Excellent communication skills and attention to detail.
• Strong client focus and ability to work under pressure with good organizational skills.

Responsibilities

• Manage first contact for incoming calls and assist with enquiries.
• Provide reception and administrative support including purchasing and correspondence management.

Skills

Customer service

Communication

Attention to detail

Client focus

Organizational skills

Calendar management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

• Bright, stylish, and modern office setting
• Help others feel seen, supported, and valued!
• NFP Salary packaging – rent, mortgage, bills and more!

About the Role

We have an exciting opportunity for a vibrant, friendly, caring and customer focused Corporate Services Receptionist.

This full-time role assists the Association in demonstrating a high level of professionalism and customer service to all families, clients and visitors. You will be responsible for partnering with another Receptionist to manage first contact for incoming calls, assisting with enquiries, purchasing, correspondence management, reception and preforming a range of administrative functions.

About You

Our ideal candidate will:

• Be passionate about building a career at the Association.
• Have demonstrated experience in a similar role with strong customer service experience.
• Possess excellent communication skills, good attention to detail and a strong client focus.
• Work well under pressure with outstanding organizational skills.
• Proficiency in Microsoft Word, Excel and Outlook including calendar management.

To join our team you will be required to complete required clearances including a NDIS Workers Check .

Benefits

There are many benefits to working at the Association, here are just a few.

Collaboration:

Work in a collaborative team where everyone's ideas are valued, and success is achieved together!

Positive Impact:

Your role will help individuals live their best, mostfulfillinglife.

Financial benefits:

Save on everyday expenses with unique access to discounts with Westpac, Medibank, and other major brands and retailers.

Salary packaging:

up to $15,900 per annum + up to $2,650 for meals and entertainment. Salary packaging allows you to pay for your expenses with money from your salary before tax is taken out. Pay less tax, and your take home pay increases!

Fitness Passport:

Heavily discounted access to multiple gyms, group fitness and aquatic facilities across Perth metropolitan area.

About Us

The Autism Association is one of Australia’s largest For-Purpose Specialist Autism Service Providers, providing a range of services to individuals of all ages. We are inspired every day to make a difference in the lives of people with Autism and are deeply committed to assisting them to achieve the life and opportunities they choose.

We are an equal opportunity employer. We are committed to upholding our values on equity, diversity and inclusion in our recruitment and workplace culture – a place where everyone feels valued, heard and supported. We strive to make our roles and workplace accessible to people with disability and culturally appropriate to individuals of an Aboriginal and Torres Strait background.