Service Administrator

Cummins; Sydney; On-site; AUD 60,000 - 86,000; Full time

Job summary

Cummins is seeking a capable Service Administrator to join the Wetherill Park Service team. This non-customer-facing role supports the Service Advisor team with day-to-day administration, with reception relief during team breaks.

The position is a 12-month parental leave cover, full-time and on-site, working five days per week in the office. You will handle invoicing, labour entries, and coordination with internal departments to ensure smooth service delivery.

Qualifications

• Proven experience with Accounts Payable/Receivable in a service industry.
• Proven experience in fast-paced mechanical workshop service environment, handling diverse supplier accounting inquiries.
• Strong communication skills for engaging with internal stakeholders.
• Exceptional organizational skills, prioritizing conflicting tasks efficiently to meet deadlines and expectations.
• Advanced computer skills in Microsoft Suite; training provided on other programs.
• Automotive experience is beneficial.

Responsibilities

• Coordinate all aspects of mechanical workshop service administration, including opening work orders.
• Manage mechanical workshop service invoicing, job closures, and purchasing processes including purchase orders and accounts payable/receivable.
• Accurately process labour entries and support WIP/PIP management aligned with KPIs.
• Collaborate with internal departments and Customer Service Advisors to ensure smooth service delivery.
• Balance multiple tasks and deadlines while supporting branch and corporate performance targets.
• Provide backup support for the admin team during breaks, leave, or peak workload periods.

Skills

Accounts Payable/Receivable

Communication

Organizational skills

Microsoft Office

Automotive experience

Tools

Microsoft Suite

ERP systems

Purchasing systems

Job description

Being part of Cummins means working alongside today's most innovative thinkers to solve the world's toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better.

We are looking for a talented Service Administrator to join our Wetherill Park Service team.

non-customer-facing administrative role, focused on providing day-to-day support to our Service Advisor team. You'll be responsible for a range of administrative tasks that help keep the service department running smoothly. The only customer-facing component of the role will be providing occasional reception relief during team breaks.

This is parental leave cover contract ideally from October 2026 for 12 months, with the possibility of extension. The role is full-time and onsite 5 days a week in office.

In this role, you will make an impact in the following ways:

• Coordinate all aspects of mechanical workshop service administration, including opening work orders

• Manage mechanical workshop service invoicing, job closures, and purchasing processes including purchase orders and accounts payable/receivable

• Accurately process labour entries and support WIP/PIP management aligned with KPIs

• Collaborate with internal departments and Customer Service Advisors to ensure smooth service delivery

• Balance multiple tasks and deadlines while supporting branch and corporate performance targets

• Provide backup support for the admin team during breaks, leave, or peak workload periods

To be successful in this role you will need the following:

• Proven experience with Accounts Payable / Receivable within a service industry

• Proven experience in fast-paced mechanical workshop service environment, handling diverse supplier accounting inquiries

• Strong communication skills for engaging with internal stakeholders effectively

• Exceptional organizational skills, prioritizing conflicting tasks efficiently to meet deadlines and expectations

• Advanced computer skills in Microsoft Suite; training provided on other programs

• Automotive experience is beneficial

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Job

Organization

Role Category

Job Type

ReqID

Relocation Package

100% On-Site

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.