Senior Workforce Scheduling Lead – Aged Care

The Salvation Army; Sydney; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 in tax‑

Meal and entertainment benefits up to

Up to 12 weeks paid parental leave

Novated vehicle leasing

Employee Assistance Program

Professional development opportunities

Job summary

The Salvation Army is seeking an experienced Scheduling Manager to lead workforce scheduling across residential aged care services. You will oversee a team of seven, ensure rosters meet care-minute targets, and deliver KPI-led insights to operational leaders.

You will collaborate with Centre Managers, People & Culture, and payroll teams, using UKG, Emprevo and Workday to streamline processes and reporting. This is a hybrid role based in Brisbane or Sydney with strong development opportunities.

Qualifications

• Significant experience in workforce scheduling, rostering or workforce planning within a large and complex organisation.
• Experience leading and developing a scheduling or workforce team.
• Strong knowledge of workforce KPIs, roster performance and payroll-related processes.
• Advanced Excel and workforce-data analysis capability.
• Experience using UKG, Emprevo, Workday or comparable systems.
• Ability to influence stakeholders and drive continuous improvement.

Responsibilities

• Leading, coaching and supporting a team of seven.
• Ensuring shifts are scheduled and covered in accordance with approved rosters.
• Monitoring performance against workforce KPIs and care-minute targets.
• Providing clear workforce-planning reports, insights and advice to operational leaders.
• Monitoring agency usage, overtime, vacant shifts and other key workforce indicators.
• Partnering with Centre Managers to identify risks and improve roster performance.
• Maintaining accurate master roster templates across residential aged care services.
• Supporting compliant rostering practices across relevant awards and enterprise agreements.
• Using UKG, Emprevo and Workday to support scheduling and reporting.
• Identifying and implementing improvements to workforce processes, reporting and systems.

Skills

Workforce scheduling

Rostering

Team leadership

Excel

Data analysis

Stakeholder influence

Education

Tertiary qualification in HR/Business/Workforce management

Tools

UKG

Emprevo

Workday

Job description

The Salvation Army is seeking an experienced Scheduling Manager to lead workforce scheduling across residential aged care services. You will oversee a team of seven, ensure rosters meet care-minute targets, and deliver KPI-led insights to operational leaders.

You will collaborate with Centre Managers, People & Culture, and payroll teams, using UKG, Emprevo and Workday to streamline processes and reporting. This is a hybrid role based in Brisbane or Sydney with strong development opportunities.