Senior Workers' Comp Case Manager — Return-to-Work Leader

Allianz; North Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Inclusive culture

Hybrid work arrangements

Career development

Financial & well-being perks

Learning resources access

Job summary

Allianz in North Sydney is seeking a Senior Case Manager to lead a portfolio of Workers' Compensation claims from inception to finalisation, with a focus on return to work and health outcomes. The role involves strategic collaboration with government clients, stakeholders, and the broader claims team.

You will apply medico-legal knowledge, coach team members, and drive policy improvements while maintaining high customer service standards and embracing digital tools to enhance claims outcomes.

Qualifications

• Structured training completed with a portfolio of evidence.
• Medico-legal qualifications and experience in bodily injury claims.
• Ability to advise, guide, and temporarily fill roles to support the team.
• Strong planning, prioritisation, and leadership to drive outcomes.
• Excellent verbal and written communication with complex information.
• Interest in leveraging emerging technologies.

Responsibilities

• Focus on strategic collaboration and case management for Workers' Compensation claims to optimise return to work.
• Make informed liability decisions based on comprehensive evaluation of available information.
• Foster relationships with claimants, families, legal and medical professionals to achieve outcomes.
• Uphold high customer service standards and maintain strong stakeholder relationships.
• Assess treatment and rehabilitation needs, identify trends, and recommend policy improvements.

Job description

Allianz in North Sydney is seeking a Senior Case Manager to lead a portfolio of Workers' Compensation claims from inception to finalisation, with a focus on return to work and health outcomes. The role involves strategic collaboration with government clients, stakeholders, and the broader claims team.

You will apply medico-legal knowledge, coach team members, and drive policy improvements while maintaining high customer service standards and embracing digital tools to enhance claims outcomes.