Senior Workday Platform Administrator | Enterprise SaaS Ops

UTS; Broadway; On-site; AUD 133,000 - 143,000; Full time

Benefits offered by this job

17% superannuation

Flexible work practices

Salary packaging opportunities

Parental leave

Job summary

UTS is seeking an experienced Senior Platform Administrator to join the Enterprise Platforms team for a 12-month fixed-term contract. You will lead day-to-day administration, security management, and operational support of the Workday platform across production and non-production environments.

You will collaborate with implementation partners, vendors, platform architects and stakeholders to ensure secure, reliable and optimised platform performance, while contributing to transition to

Qualifications

• Experience administering and supporting enterprise SaaS platforms, preferably Workday or similar enterprise business systems.
• Experience managing platform security, user access, roles, permissions and governance controls.
• Strong understanding of enterprise application administration, platform configuration, integrations and operational support.
• Proven ability to troubleshoot and resolve complex technical issues while maintaining a strong customer and service focus.
• Experience supporting enterprise platforms through implementation, transition, upgrades or major transformation programs.

Responsibilities

• Provide day-to-day administration, support and operational management of the Workday platform across production and non-production environments.
• Manage Workday security configuration, access controls, roles, permissions and user administration in accordance with University policies and governance requirements.
• Monitor platform performance, system availability, integrations, data integrity and operational health to ensure optimal platform performance.
• Support platform configuration, upgrades, patches, enhancements and release activities while minimising disruption to users.
• Diagnose and resolve complex technical issues, working closely with vendors, implementation partners and internal teams to deliver timely resolution.
• Coordinate incident, problem and change management activities, including defect management and escalation where required.
• Develop and maintain technical documentation, support processes, standard operating procedures, knowledge articles and operational standards.
• Support disaster recovery planning, operational readiness activities and the transition from implementation to business-as-usual support.
• Contribute to platform optimisation, automation initiatives, capacity planning and continuous improvement activities.
• Share Workday knowledge, mentor team members and contribute to building the University's internal platform capability.

Skills

SaaS platform administration

Security governance

Agile / continuous improvement

Stakeholder engagement

Workday knowledge

Education

IT qualifications or equivalent

Tools

Workday

Job description

UTS is seeking an experienced Senior Platform Administrator to join the Enterprise Platforms team for a 12-month fixed-term contract. You will lead day-to-day administration, security management, and operational support of the Workday platform across production and non-production environments.

You will collaborate with implementation partners, vendors, platform architects and stakeholders to ensure secure, reliable and optimised platform performance, while contributing to transition to