Senior Visitor Service Host

Powerhouse; Sydney; On-site; AUD 87,000 - 95,000; Part time

Job summary

Powerhouse Castle Hill is seeking a Senior Host to support the Visitor Experience Manager in leading front-of-house operations and delivering a warm, attentive welcome to every visitor.

You will supervise a team of visitor hosts, work across a 21-day rotating roster including weekends, and collaborate with museum teams to maintain an inclusive and accessible environment.

Responsibilities

• Supervise a team of visitor hosts to deliver a warm, attentive guest experience.
• Collaborate with museum teams to ensure an inclusive and accessible environment.

Job description

Directorate & Team

Directorate & Team : Powerhouse Castle Hill Min - Max Salary : $87,199.00 - $95,482.00 Total Remuneration Package(Package includes base salary, plus employer's contribution to superannuation and annual leave loading) : $0 Job Type : Employee Work Type : Temporary - Shift (Fixed Term) Working Hours : 21 Clerk Grade 3/4 $87,199 - $95,482 (pro rate) + superannuation and leave loading Fixed Term Part- time (up to 12 months) As a Senior Host, you will support the Visitor Experience Manager to lead front-of-house operations and bring a warm and welcoming experience to life for every visitor, supporting Hosts engage with guests in a warm and attentive way. You will supervise a team of visitor hosts, modelling excellence in service delivery and a commitment to continuous improvement. The role collaborates with other museum teams and contributes to an inclusive and accessible environment. There are two part-time positions up t 21 hours requiring weekend availability. You will work across a 21-day rotating roster, which includes two weekends followed by a rotation of weekday shifts.

About Powerhouse

Powerhouse Museum is located at the intersection of arts, design, science, and technology and plays a critical role in engaging communities with contemporary ideas and issues. It is the custodian of more than half a million objects of national and international significance and is considered one of the finest and most diverse collections in Australia. We are undertaking a landmark $1.3 billion infrastructure renewal program, led by the creation of Powerhouse Parramatta; expanded research and public facilities at Powerhouse Castle Hill; the heritage revitalisation of the iconic Powerhouse Ultimo; and the ongoing operation of Sydney Observatory.

Role Description

Candidate Guide This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBT+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds and veterans.

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