Senior VET Student Support & Operations Lead

The University of Notre Dame Australia Employees, Location ...; Fremantle; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Discounted study at the University

Job summary

The University of Notre Dame Australia is seeking a National Senior Student Support Officer for VET at the Fremantle campus. This full-time, fixed-term role runs to August 2027 and reports to the Operations Manager, VET.

You will coordinate administrative and student support activities across all VET programs, handling program delivery, compliance, reporting, and stakeholder engagement, while driving continuous improvement in processes and student outcomes.

Qualifications

• Relevant degree with demonstrated experience
• Proven experience leading administrative support
• Experience in financial administration, procurement, and project coordination
• Ability to advise senior leaders on administration, policy and process improvement
• Strong attention to detail and prioritisation
• Excellent written and verbal communication skills
• Ability to improve administrative systems and service delivery
• Knowledge of ASQA compliance and government-funded programmes is desirable

Responsibilities

• Coordinate VET administrative activities and support team performance
• Oversee records, compliance, reporting, events, projects and budgets
• Resolve complex student and administrative matters
• Drive process improvements to enhance service delivery and student outcomes
• Build strong relationships with students, staff and external stakeholders

Skills

Degree qualification

VET administration

Financial administration

Policy and process improvement

Communication skills

Microsoft Office

LMS and CRM systems

Team leadership

ASQA compliance

Stakeholder engagement

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

LMS

CRM systems

Job description

The University of Notre Dame Australia is seeking a National Senior Student Support Officer for VET at the Fremantle campus. This full-time, fixed-term role runs to August 2027 and reports to the Operations Manager, VET.

You will coordinate administrative and student support activities across all VET programs, handling program delivery, compliance, reporting, and stakeholder engagement, while driving continuous improvement in processes and student outcomes.