Senior UX Researcher — Hybrid/Remote for Government Services

The Recruitment Hive Pty Ltd; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Job summary

The Recruitment Hive Pty Ltd is seeking a Senior UX Researcher to support the design and delivery of user-centred digital products and services for a Commonwealth Government organisation. You will plan and conduct research across the product lifecycle, develop artefacts such as personas and journey maps, and facilitate usability testing with multidisciplinary teams.

Applicants should have experience in human-centred design, accessibility considerations, and ethical research practices within

Qualifications

• Experience planning, conducting and analysing user research for digital products or services.
• Strong human-centred design knowledge and its lifecycle application.
• Awareness of accessibility, inclusive research practices, and ethics.

Responsibilities

• Plan and conduct user research across product/service lifecycle.
• Develop research artefacts: plans, guides, criteria and reports.
• Plan and facilitate usability testing; communicate findings to teams.
• Maintain personas, journey maps and research repositories.
• Support ongoing improvement of user research practices and tools.

Skills

User research planning

Usability testing

Persona development

Accessibility

Ethical research

Job description

The Recruitment Hive Pty Ltd is seeking a Senior UX Researcher to support the design and delivery of user-centred digital products and services for a Commonwealth Government organisation. You will plan and conduct research across the product lifecycle, develop artefacts such as personas and journey maps, and facilitate usability testing with multidisciplinary teams.

Applicants should have experience in human-centred design, accessibility considerations, and ethical research practices within