Senior Underwriter – Workers' Comp Leader (NSW)

icare; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Work-life balance (hybrid)

Gym subsidies

Career development

Employee benefits

Job summary

icare is seeking a Senior Underwriter to manage complex workers compensation policies for NSW’s largest employers. You’ll use your technical expertise to assess risk, ensure premium adequacy and support the sustainability of the workers compensation scheme.

You’ll collaborate with employers, brokers and internal stakeholders, resolve complex issues, coach peers, and contribute to continuous improvement across the underwriting team.

Qualifications

• Extensive underwriting experience within workers compensation insurance.
• Ability to assess complex risk, exposure and premium scenarios.
• Experience managing relationships with large employers, brokers or other complex stakeholders.
• Ability to explain technical underwriting concepts and risk issues clearly to a range of audiences.
• Proven capability to resolve complex issues, identify trends and make informed decisions with confidence.

Responsibilities

• Manage a portfolio of large and complex employers, delivering high-quality underwriting and policy management services.
• Review risk, exposure and premium information to support fair, sustainable and commercially sound outcomes.
• Provide trusted underwriting advice to employers, brokers and internal stakeholders on complex matters.
• Lead the resolution of escalated issues and identify opportunities to improve processes and customer outcomes.
• Coach and mentor underwriters, supporting capability development and technical excellence across the team.
• Contribute to audit activities, quality improvements and initiatives that strengthen underwriting performance.
• Partner with internal teams to support scheme sustainability and positive customer experiences.

Skills

Underwriting experience

Risk assessment

Stakeholder management

Communication

Mentoring

Education

Tertiary qualifications in business or related field

Job description

icare is seeking a Senior Underwriter to manage complex workers compensation policies for NSW’s largest employers. You’ll use your technical expertise to assess risk, ensure premium adequacy and support the sustainability of the workers compensation scheme.

You’ll collaborate with employers, brokers and internal stakeholders, resolve complex issues, coach peers, and contribute to continuous improvement across the underwriting team.