Senior Underwriter – Workers' Comp (Hybrid, Sydney)

icare; Parramatta; Hybrid; AUD 120,000 - 147,000; Full time

Benefits offered by this job

Work-life balance

Health subsidies

Career development

Employee benefits

Inclusive culture

Job summary

icare provides insurance and care to the people, businesses and communities of NSW. As a Senior Underwriter, you will manage complex workers compensation policies for NSW's largest employers, using your technical expertise to assess risk and ensure premium adequacy.

You will coach colleagues and drive continuous improvement across the underwriting team. You will work with employers, brokers and internal stakeholders to resolve complex issues and contribute to sustainable outcomes for customers

Qualifications

• Extensive underwriting experience within workers compensation insurance.
• Strong judgement and the ability to assess complex risk, exposure and premium scenarios.
• Experience managing relationships with large employers, brokers or other complex stakeholder groups.
• Ability to explain technical underwriting concepts and risk issues clearly to a range of audiences.
• Proven capability to resolve complex issues, identify trends and make informed decisions with confidence.
• A team-first mindset, demonstrated through collaboration and delivering sustainable outcomes for customers and NSW community.

Responsibilities

• Manage a portfolio of large and complex employers, delivering high-quality underwriting and policy management services.
• Review risk, exposure and premium information to support fair, sustainable and commercially sound outcomes.
• Provide trusted underwriting advice to employers, brokers and internal stakeholders on complex matters.
• Lead the resolution of escalated issues and identify opportunities to improve processes and customer outcomes.
• Coach and mentor underwriters, supporting capability development and technical excellence across the team.
• Contribute to audit activities, quality improvements and initiatives that strengthen underwriting performance.
• Partner with internal teams to support scheme sustainability and positive customer experiences.

Skills

Underwriting

Risk assessment

Stakeholder mgmt

Communication

Problem solving

Teamwork

Education

Business-related degree

Job description

icare provides insurance and care to the people, businesses and communities of NSW. As a Senior Underwriter, you will manage complex workers compensation policies for NSW's largest employers, using your technical expertise to assess risk and ensure premium adequacy.

You will coach colleagues and drive continuous improvement across the underwriting team. You will work with employers, brokers and internal stakeholders to resolve complex issues and contribute to sustainable outcomes for customers