Senior Underwriter & Team Mentor, NSW Workers’ Comp

iCare NSW; Sydney; Hybrid; AUD 120,000 - 147,000; Full time

Benefits offered by this job

Flexible work arrangements

Hybrid working

Health subsidies

EAP support

Salary packaging

Novated leasing

Job summary

icare is seeking a Senior Underwriter in Sydney to manage a portfolio of large, complex employers and provide expert underwriting and risk advice. The role focuses on risk assessment, premium adequacy and sustainable return-to-work outcomes, with coaching responsibilities and close collaboration with brokers and internal stakeholders.

This is a hybrid position with a salary from AU$133,348 plus super, offering opportunities to contribute to the NSW workers compensation scheme and drive

Qualifications

• Extensive underwriting experience in workers' compensation insurance.
• Ability to assess complex risk, exposure and premium scenarios.
• Experience managing relationships with large employers, brokers or complex stakeholders.
• Ability to explain technical underwriting concepts clearly to diverse audiences.
• Proven ability to resolve issues, identify trends and make informed decisions.
• Team-first mindset with collaboration and trusted relationships.
• Underwriting-related tertiary qualifications or equivalent experience.

Responsibilities

• Manage a portfolio of large, complex employers delivering high‑quality underwriting and policy management.
• Review risk, exposure and premium information to support fair, sustainable outcomes.
• Provide trusted underwriting advice to employers, brokers and stakeholders.
• Lead resolution of escalated issues and identify process improvements.
• Coach and mentor underwriters to build capability and technical excellence.
• Contribute to audits, quality improvements and underwriting initiatives.
• Partner with internal teams to support scheme sustainability and positive customer experiences.

Skills

Underwriting experience

Risk assessment

Stakeholder management

Clear communication

Mentoring/leadership

Collaboration

Decision making

Education

Business degree or underwriting equivalent

Job description

icare is seeking a Senior Underwriter in Sydney to manage a portfolio of large, complex employers and provide expert underwriting and risk advice. The role focuses on risk assessment, premium adequacy and sustainable return-to-work outcomes, with coaching responsibilities and close collaboration with brokers and internal stakeholders.

This is a hybrid position with a salary from AU$133,348 plus super, offering opportunities to contribute to the NSW workers compensation scheme and drive