Senior Tpm, Applied Ai For Frontier Data Center Programs

Lilt-Corporate; Melbourne; On-site; AUD 150,000 - 200,000; Full time

Job summary

Johnson Controls seeks a Technical Account Manager (TAM) for Data Centre Thermal Solutions. You will serve as the primary technical interface with key data centre customers across the Pacific region, focusing on chilled water plants, precision cooling, and advanced thermal management solutions.

You will own technical pricing strategy and bid development, aligning engineering, procurement and commercial teams for high‑density projects.

Qualifications

• 10+ years’ experience in HVAC/chiller systems and thermal plant solutions.
• Demonstrated experience in technical sales, bid management and pricing of complex engineered solutions.
• Strong communication skills translating technical solutions into commercial value.

Responsibilities

• Act as the trusted technical interface between Johnson Controls and Data Centre customers across the Pacific region.
• Lead design guidance for cooling systems and thermal plant architectures.
• Own technical pricing strategy and bid development for complex opportunities.
• Support Strategic Account Manager to drive commercial growth.
• Ensure proposals articulate total cost of ownership and lifecycle value.

Skills

HVAC/chiller systems

Technical sales

Bid management

Pricing

Technical communication

Cultural awareness

Education

Bachelor’s degree in Mechanical Engineering (preferred) or related discipline

Job description

Technical Account Manager (TAM) – Data Centre Thermal Solutions

We have an exciting opportunity for a Technical Account Manager (TAM) – Data Centre Thermal Solutions. This role serves as the primary technical interface between Johnson Controls and key Data Centre customers across the Pacific region, with a specific focus on chilled water plants, precision cooling, and advanced thermal management solutions. The TAM provides deep technical leadership across chiller systems, liquid cooling, and thermal plant architectures, while also taking ownership of technical pricing strategy and bid development for complex opportunities. A core element of the role is supporting the Strategic Account Manager (SAM) to drive commercial growth. The TAM brings thermal engineering expertise into an integrated commercial environment and enables the company’s value‑add on high‑density data‑centre projects across the globe. Key Responsibilities:

• Act as the trusted advisor for data centre cooling and thermal plant solutions, focusing on chillers, CRAH/CRAC, and liquid cooling.
• Provide guidance on cooling strategies for hyperscale and high‑density environments.
• Support customers in achieving resilience, redundancy, and energy efficiency targets.

Solution Design & Architecture Governance:

• Lead the design of chilled water systems and central plant architecture.
• Develop integrated solutions covering chillers, pumps, heat rejection, and BMS integration.
• Own system performance, efficiency (PUE), and lifecycle optimisation.
• Identify and mitigate technical risks across capacity, redundancy, and control strategies.

Early Engagement & Cooling Design Influence:

• Influence cooling plant design, chiller selection and system architecture at pre‑RFP stage.
• Lead Johnson Controls’ contribution to Basis of Design (BoD).
• Position high‑efficiency and next‑gen cooling technologies within project designs.

Pricing, Bid Management & Commercial Ownership:

• Own the technical pricing strategy for thermal solutions.
• Lead and coordinate end‑to‑end bid development, ensuring alignment between engineering, procurement and commercial teams.
• Develop accurate cost models, equipment selections, and solution configurations.
• Drive value engineering to optimise cost while maintaining technical integrity and customer requirements.
• Ensure proposals clearly articulate total cost of ownership, energy capacity savings, and lifecycle value.
• Support commercial negotiations by providing technical justification for scope, pricing and solution differentiation.
• Maintain governance over bid quality, margin integrity, and risk management across all submissions.

Opportunity & Technical Sales Support:

• Partner with SAMs on major pursuits from early‑stage through award.
• Develop compelling technical and commercial value propositions.
• Support high‑quality proposals with cooling system design, narratives, and performance insights.

Market & Domain Expertise – Cooling:

• Maintain deep expertise in: Chillers, Free cooling and heat rejection, Liquid cooling.
• Stay current with AI‑driven high‑density cooling demands and sustainability trends.

Cross‑Functional Collaboration:

• Align engineering, product, supply chain, and delivery teams.
• Support seamless handover ensuring clarity on thermal system design and performance expectations.

Pipeline & Technical Governance:

• Build and qualify pipeline focused on cooling infrastructure opportunities.
• Ensure technical and commercial accuracy in CRM, pricing tools, and proposals.
• Maintain compliance with Johnson Controls governance standards.

What we are looking for:

• Bachelor’s degree in Mechanical Engineering (preferred) or related discipline.
• 10+ years’ experience in HVAC/chiller systems and thermal plant solutions, ideally in data centres.
• Demonstrated experience in technical sales, bid management and pricing of complex engineered solutions.
• Strong expertise in: Chilled water systems and central plant design; Chiller selection and optimisation; Cooling strategies for high‑density environments.
• Proven ability to develop competitive, technically sound, and commercially viable bids.
• Experience operating in matrix organisations across global stakeholders.
• Strong communication skills translating technical solutions into commercial value.
• Welcome and inclusive experience and cultural competency.

E‑EO & Inclusion:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We welcome applications from people of all ages, backgrounds, abilities, and identities. At Amazon, you belong.

Contact & Application:

If you are interested in this role, the current listing does not include direct application instructions but you can find further information via the official channels available from the hiring process.