Senior Territory Technician

Fork Force Australia Pty Ltd; Mackay Regional; Hybrid; AUD 55,000 - 83,000; Full time

Benefits offered by this job

Competitive hourly rate

Regular overtime opportunities

Fully maintained company vehicle

Mobile phone and tablet provided

Variety of work across industries

Territory ownership opportunity

Job summary

Fork Force Australia Pty Ltd is seeking a Senior Territory Technician to own the Mackay region, supporting customers, maintaining and repairing equipment, and ensuring fleet readiness. You will split your time across diagnostics, repairs, preventive maintenance, and pre-delivery testing, while building strong customer relationships and growing the business in the territory.

The role offers independence within a national framework, with a fully supported team behind you and a focus on delivering

Qualifications

• Strong mechanical, hydraulic and electrical diagnostic skills.
• Experience carrying out repairs and maintenance on mobile equipment.
• Ability to work independently and take ownership of outcomes.
• Strong organisational and problem-solving skills.
• Excellent communication and customer service abilities.
• Forklift licence and industry-related tickets highly regarded.

Responsibilities

• Diagnosing mechanical, hydraulic, and electrical faults.
• Carrying out breakdown repairs and emergency response work.
• Servicing forklifts and materials handling equipment.
• Performing major repairs and component replacements.
• Conducting preventative maintenance and safety inspections.
• Preparing and maintaining rental fleet equipment to company standards.
• Conducting machine pre-delivery inspections and commissioning.
• Fitting and commissioning attachments and accessories as required.
• Managing machine presentation and fleet readiness.
• Completing service documentation and job records.
• Building strong customer relationships across the region.
• Working independently to plan and manage your daily workload.
• Supporting the continued growth of the Mackay territory.

Skills

Mechanical diagnostics

Hydraulic diagnostics

Electrical diagnostics

Independent work

Customer service

Forklift licence

Problem-solving

Organizational skills

Education

Trade qualification in Mobile Plant / Diesel Mechanics / Heavy Vehicle / Automotive

Job description

Take Ownership of Your Territory. Build Something Bigger.

Join Fork Force Australia, one of Australia's largest independent forklift companies and part of the global Nishio Rent All Group.

We are seeking an experienced and motivated Senior Territory Technician to take ownership of our Mackay region.

This is not your typical technician role.

You will be the key person responsible for supporting our customers, maintaining, and repairing equipment, managing the presentation and readiness of our rental fleet, conducting machine pre-deliveries, and helping grow our presence throughout the region.

This position offers a rare opportunity for someone who enjoys independence, responsibility, and autonomy. You'll effectively manage your own territory while having the support of a national business behind you.

If you're looking for more than just another service technician role and want the opportunity to make a genuine impact, we'd like to hear from you.

What's On Offer?

• Competitive hourly rate based on skills and experience
• Regular overtime opportunities with strong earning potential
• Fully maintained company vehicle
• Mobile phone and tablet provided
• Variety of work across multiple industries and equipment types
• The opportunity to take ownership of a territory and help grow the business

About the Role

As the Senior Territory Technician, you will be responsible for all aspects of equipment support within the Mackay region.

Your role will include:

• Diagnosing mechanical, hydraulic, and electrical faults
• Carrying out breakdown repairs and emergency response work
• Servicing forklifts and materials handling equipment
• Performing major repairs and component replacements
• Conducting preventative maintenance and safety inspections
• Preparing and maintaining rental fleet equipment to company standards
• Conducting machine pre-delivery inspections and commissioning
• Fitting and commissioning attachments and accessories as required
• Managing machine presentation and fleet readiness
• Completing service documentation and job records
• Building strong customer relationships across the region
• Working independently to plan and manage your daily workload
• Supporting the continued growth of the Mackay territory

No two days are the same. One day you may be preparing rental equipment for delivery, the next carrying out major repairs, fault-finding customer equipment, or commissioning a new machine for a customer.

What We're Looking For

We are interested in speaking with technicians from a range of backgrounds, including:

• Forklift Technicians
• Heavy Vehicle Mechanics
• Auto Electricians
• Automotive Technicians looking to transition into mobile equipment

To be successful, you will ideally have:

• A trade qualification in Mobile Plant, Diesel Mechanics, Heavy Vehicle, Automotive or a related field
• Strong mechanical, hydraulic and electrical diagnostic skills
• Experience carrying out repairs and maintenance on mobile equipment
• The ability to work independently and take ownership of outcomes
• Strong organisational and problem-solving skills
• Excellent communication and customer service abilities
• Forklift licence and industry-related tickets highly regarded

Why Join Fork Force?

At Fork Force, we believe our people are the key to our success.

This role is ideal for someone who enjoys diagnosing faults, solving problems, and taking pride in delivering quality workmanship. You'll have the autonomy to run your territory, build relationships with customers, and play an important part in the growth of our Mackay operation.

You'll be supported by an experienced national team while enjoying the responsibility and variety that comes with managing your own region.

Fork Force Australia - Keeping Australian businesses moving.