Senior Technical Writer - ICT Governance (Hybrid, ACT)

CompuTracts Pty; Canberra; Hybrid; AUD 262,000 - 289,000; Full time

Job summary

The Senior Technical Writer will join the ACT Government team in Canberra, working on delivery of governance-compliant technical documentation for ICT infrastructure refresh, architecture and asset management initiatives. You will partner with technical SMEs, architects and project managers to produce high-quality documentation for both technical and non-technical audiences.

The role requires senior-level experience in ICT documentation, with proficiency in Microsoft 365, SharePoint and Visio,

Qualifications

• Senior-level experience in technical writing within ICT infrastructure, asset management, or operational ICT environments.
• Ability to standardise documentation across complex programs.
• Strong understanding of ICT architecture artefacts and system configuration documentation; proficiency in Microsoft 365, SharePoint and Microsoft Visio.
• Excellent written and verbal communication with stakeholder engagement.

Responsibilities

• Create, consolidate, update and maintain technical design documentation across ICT program streams, including conceptual and detailed system designs.
• Collaborate with architects, SMEs, project managers and asset management specialists to ensure documentation is accurate, consistent, traceable and aligned with enterprise standards.
• Develop SOPs, technical documentation packs and governance artefacts while applying appropriate version control, documentation standards and metadata requirements.

Skills

Senior-level experience in technical

Standardising documentation

ICT architecture artefacts

Stakeholder engagement

Technical writing for ICT environments

Tools

Microsoft 365

SharePoint

Microsoft Visio

JIRA/Confluence

ITIL knowledge

Job description

The Senior Technical Writer will join the ACT Government team in Canberra, working on delivery of governance-compliant technical documentation for ICT infrastructure refresh, architecture and asset management initiatives. You will partner with technical SMEs, architects and project managers to produce high-quality documentation for both technical and non-technical audiences.

The role requires senior-level experience in ICT documentation, with proficiency in Microsoft 365, SharePoint and Visio,