Senior Systems Engineer & IT Client Lead — Own Projects

Lightning HR PTY LTD; Sunshine Coast Regional; Presencial; AUD 120 000 - 160 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonuses

Career progression

Variety

Small team

Direct with owner

Technology exposure

Ownership

Long-term growth

Resumo da oferta

Lightning HR & Recruitment is partnering with a growing Sunshine Coast IT services business to hire a Senior Systems Engineer & Client Lead. You will own complex technical challenges, manage client relationships and lead projects from planning to completion.

You’ll work with Microsoft 365/Azure, networks, cybersecurity and automation, mentoring juniors and identifying opportunities to expand services. Hybrid possibilities may exist as the business grows.

Qualificações

• 5+ years of experience in a senior IT support or systems engineering role, ideally within an MSP environment.
• Proven experience independently managing complex IT projects from planning through to completion.
• Current Microsoft certification (e.g., MS-102, AZ-104, SC-300) or equivalent.
• Valid driver’s license and ability to attend client sites across the Sunshine Coast.

Responsabilidades

• Take ownership of complex Level 2/3 escalations across networks, servers, M365 and Azure.
• Lead IT infrastructure, cloud migrations, cybersecurity and projects from start to finish.
• Manage your own portfolio of clients and ensure outstanding service.
• Identify opportunities to improve clients’ IT systems and grow accounts.
• Collaborate with the owner to scope and convert new business opportunities.
• Mentor junior technicians and help the team grow.
• Explore AI and automation to enhance IT services for clients.
• Take ownership and help drive the overall success of the business.

Conhecimentos

Microsoft 365

Azure

Networking

Windows Server

Entra ID

Intune

Cybersecurity

Backup/DR

Automation

IT Service Tools

Ferramentas

PSA

RMM

Descrição da oferta de emprego

Lightning HR & Recruitment is partnering with a growing Sunshine Coast IT services business to hire a Senior Systems Engineer & Client Lead. You will own complex technical challenges, manage client relationships and lead projects from planning to completion.

You’ll work with Microsoft 365/Azure, networks, cybersecurity and automation, mentoring juniors and identifying opportunities to expand services. Hybrid possibilities may exist as the business grows.