Senior Systems Engineer: Identity, AI Ops & Cloud

Culture Amp Pty Ltd; City of Melbourne; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Employee Share Option Program

Learning programs and coaching

Quarterly refresh days

Extended end-of-year break

Monthly wellbeing allowance

Parental leave from day one

MacBook and home workspace setup

Five annual social impact days

Medical insurance (US & UK only)

Job summary

Culture Amp Pty Ltd is seeking an experienced Infrastructure Engineer responsible for identity management, endpoint engineering and workplace automation. You will own Okta administration, Jamf Pro fleet management and automation tooling to sustain a secure, well-governed SaaS environment.

You will operate AWS and enterprise AI platforms, implement observability and drive incident response improvements while collaborating with cross-functional teams in a hybrid work setup.

Qualifications

• Several years of building or administering corporate infrastructure in a SaaS or tech company.
• Strong Okta administration and identity lifecycle experience, including Workflows.
• Strong Jamf Pro and macOS fleet-management experience.
• Experience automating operational processes with Python, PowerShell, APIs, workflows or IaC.
• Experience troubleshooting complex incidents and performing root-cause analysis.
• Strong stakeholder communication and documentation skills.
• Willing to work from the Richmond office at least two days a week.

Responsibilities

• Own identity & access management, including Okta workflows, SSO and lifecycle automation.
• Manage Jamf Pro and macOS fleet, zero-touch deployment and compliance.
• Develop workplace automation to reduce manual operations using Python, PowerShell and IaC.
• Operate AWS and Meraki services to improve reliability and security.
• Administer and evolve Enterprise AI platforms with governance and access controls.
• Design monitoring and incident response workflows to ensure safe remediation.

Skills

Okta administration

Jamf Pro

Python automation

PowerShell

IaC (Terraform/CloudFormation)

Root-cause analysis

Stakeholder comms

Richmond office attendance

Tools

Jira Service Management

Google Workspace

Slack

Atlassian administration

Terraform/CloudFormation

Cisco Meraki

CloudWatch

Datadog

Splunk

PagerDuty

Job description

Culture Amp Pty Ltd is seeking an experienced Infrastructure Engineer responsible for identity management, endpoint engineering and workplace automation. You will own Okta administration, Jamf Pro fleet management and automation tooling to sustain a secure, well-governed SaaS environment.

You will operate AWS and enterprise AI platforms, implement observability and drive incident response improvements while collaborating with cross-functional teams in a hybrid work setup.