Senior Systems Engineer – Cloud & Infrastructure Lead (Remote)

Smile IT

City of Brisbane

Hybrid

AUD 150,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Free parking

Monthly BBQs

Game nights

Team-building events

Weekly Run Club

Job summary

Smile IT in Brisbane is seeking an experienced Senior Systems Engineer to join our Projects Team on a full-time basis. You will own the technical delivery of infrastructure and cloud projects from design through build, cutover and handover, mentoring peers along the way.

The role can be based at our Tingalpa head office or remote with client site visits across Southeast Queensland and occasional regional travel, working with modern tooling and a supportive, growth-focused team.

Qualifications

4+ years in a project engineering or infrastructure engineering role.
Strong knowledge of Windows Server and virtualization.
Microsoft cloud skills across Entra ID, Exchange Online, SharePoint, Intune and Azure IaaS.
Strong networking including VLANs, switching, firewalls, wireless and VPN.
Backup, replication and disaster recovery design with restore testing.
Excellent communication and mentoring abilities.
AZ-104 or AZ-800/801 or equivalent certifications.
Experience in mining, resources or heavy-industry vertical.
Exposure to OT/ICS network segregation and industrial environments.
Familiarity with HaloPSA, IT Glue, NinjaOne, Acronis and UniFi.

Responsibilities

Lead design and implementation of infrastructure and cloud projects, including servers, virtualization, storage, Microsoft 365 and Azure.
Design and deliver supporting network infrastructure, including switching, firewalls, wireless and site-to-site VPN.
Produce solution designs, network diagrams and bills of materials aligned with Smile IT standards.
Plan and lead change windows, including occasional out-of-hours work where the client environment requires it.
Engage with clients to gather requirements and develop scopes of work; pre-sales support with technical scoping and estimation.
Troubleshoot and resolve complex issues during project deployments, remotely and on site.
Peer review designs and builds before client delivery.
Mentor junior engineers and act as the technical escalation point.
Maintain accurate documentation and handovers into Service Delivery at project close.
Keep time and project notes in our PSA for visibility.