Senior Support Worker | Castle Hill, NSW

Talent Quarter; The Hills Shire Council; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Zusammenfassung

Talent Quarter is hiring a Senior Support Worker in Castle Hill, NSW on a permanent basis. You will join a supportive multidisciplinary team to deliver high-quality, person-centred disability support to NDIS participants and contribute to care planning, workflows and governance.

The ideal candidate has a Certificate III or IV in Disability (or equivalent), 5+ years’ experience, current First Aid/CPR, WWCC, NDIS Worker Screening and a valid Australian driver’s licence.

Qualifikationen

• Certificate III or IV in Disability or an equivalent qualification.
• Minimum 5 years’ experience delivering disability support.
• Experience in senior/mentoring roles is desirable.

Aufgaben

• Deliver high-quality, person-centred care across home and community settings.
• Implement therapeutic strategies from allied health clinicians.
• Contribute to workflows, risk assessments and participant resources.
• Induct and mentor new support workers as the team grows.
• Build strong relationships with families and stakeholders.
• Maintain accurate documentation and comply with NDIS frameworks.

Kenntnisse

Leadership

Mentoring

Time management

Communication

Ausbildung

Certificate III or IV in Disability, Individual Support, Community Services

Jobbeschreibung

Senior Support Worker

• Permanent role with a supportive and dynamic multidisciplinary team in Castle Hill, NSW.
• 5+ years’ experience delivering high-quality disability support.
• Leadership pathway with mentoring, rostering, and supervision opportunities.

Here at Talent Quarter, we currently have an exciting permanent opportunity for an experienced Support Worker with 5+ years of experience to join a supportive and dynamic multidisciplinary team in Castle Hill, NSW. This is a fantastic opportunity to deliver high-quality, person-centred disability support while taking on additional responsibilities within the wider team. You will play an important role in supporting NDIS participants, contributing to workflows and processes, and working closely with allied health clinicians to implement clinical recommendations into everyday care. The role also offers a clear pathway towards formal supervision and leadership responsibilities, including team mentoring, rostering, and compliance.

The role:

• Deliver high-quality, person-centred care across home and community settings, focusing on daily living, life-skills development, community access and transport.
• Implement therapeutic strategies from allied health clinicians to ensure seamless, holistic carryover in the participant’s daily routines.
• Contribute frontline insights to shape practice procedures, workflows, risk assessments, and participant-facing resources.
• Assist with the induction, orientation, and informal mentoring of new support workers as the team expands.
• Build strong, respectful relationships with families and external stakeholders, communicating progress or changes in participant wellbeing.
• Maintain immaculate documentation and adhere strictly to NDIS compliance, support strategies, and safeguarding frameworks.

About you:

• Certificate III or IV in Disability, Individual Support, Community Services, or an equivalent qualification.
• 5+ years’ experience delivering varied disability support services. Experience in a senior or mentoring capacity, complex care, or PBS strategies is highly regarded.
• Current First Aid and CPR certifications, or a willingness to obtain prior to commencement.
• NDIS Worker Screening Check, Working With Children Check (WWCC), and National Police Check (or ability to obtain one).
• Valid Australian driver’s licence and unrestricted working rights in Australia.
• Exceptional documentation, time-management and task prioritisation skills.
• An interest in progressing towards a formal supervisory role.

At Talent Quarter, we believe everyone deserves to feel safe, respected and valued for who they are. We’re committed to an inclusive recruitment experience where people of all backgrounds, identities, cultures, abilities and lived experiences are welcomed and valued — including Aboriginal and Torres Strait Islander peoples, neurodivergent people, people with disability, LGBTQIA+ people and people of all ages. Our values are simple: Be Real, Keep it Safe, Build and Nurture Connections, Own It, Create Joy, and Raise The Bar. They shape how we treat people, how we work together and the kind of environment we want to create. For us, that means leading with empathy, listening without judgement, respecting different perspectives and experiences, and making sure everyone feels welcomed, supported and valued for who they are. If there’s anything we can do to make your experience with Talent Quarter more comfortable, please let us know. We’ll work with you to understand what you need and make appropriate arrangements wherever we can.