Senior Support Service Officer - Hrc

SA Health; Adelaide; On-site; AUD 61,000 - 62,000; Full time

Benefits offered by this job

Living expense allowance

Meals allowance

Superannuation options

Novated lease

Career growth

Flexible work options

Wellbeing program

Employee Assistance Program

Job summary

Central Adelaide Local Health Network (CALHN) Northfield is exploring a full-time temporary Support Services role to help create a safe, responsive care environment for patients, clinicians and staff.

You will hold an AQF Certificate III relevant to the role, complete at least 560 hours of in-service experience and bring healthcare security experience. The position operates Monday to Friday, 7:00 am to 3:06 pm, with salary $1,338.23–$1,351.67 per week plus super and salary packaging.

Qualifications

• Hold an AQF Certificate III relevant to the role
• Complete at least 560 hours of satisfactory in service experience
• Bring experience in healthcare security and care environments

Responsibilities

• Support clinicians and patients across clinical areas
• Manage day to day support service needs
• Build strong relationships with staff and stakeholders
• Maintain safe, responsive and reliable services
• Work closely with clinical teams and ward leaders
• Respond to security and emergency matters
• Liaise with SA Health, government agencies, contractors and the public
• Escalate issues to the right leader and support timely resolution

Skills

Communication

Interpersonal skills

Education

AQF Certificate III relevant to the role

Job description

Central Adelaide Local Health Network (CALHN)

• Location - Northfield
• Salary WHA-5 $1,338.23 - $1,351.67 per week + super + salary packaging
• Full-time temporary up to 23/7/27
• Must be willing to work Monday to Friday fixed roster - 7am to 3.06pm

About CALHNAt (CALHN), we’re shaping the future of health through excellence in clinical care, research and innovation. As the largest health network in South Australia, CALHN plays a leading role in improving the health and wellbeing of our community by delivering safe, connected and high-quality healthcare. With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because guide us to be our best.

At CALHN, every voice matters. We prioritise the safety of our staff and patients, and staying connected across teams to deliver a seamless patient journey through our .

Find out more about , and the .

About the Role

Join our Support Services team and help create a safe, responsive care environment for patients, clinicians and staff. You’ll manage day to day support, build strong working relationships and help maintain smooth service across clinical areas.

Key Duties

• Support clinicians and patients across clinical areas
• Manage day to day support service needs
• Build strong relationships with staff and stakeholders
• Maintain safe, responsive and reliable services
• Work closely with clinical teams and ward leaders
• Respond to security and emergency matters
• Liaise with SA Health, government agencies, contractors and the public
• Escalate issues to the right leader and support timely resolution

About You

You’ll bring practical experience, sound judgement and a strong commitment to supporting patients, families, clinicians and colleagues.

• Hold an AQF Certificate III relevant to the role
• Complete at least 560 hours of satisfactory in service experience
• Bring experience in healthcare security and care environments
• Apply sound judgement, initiative and workload priorities
• Communicate well and build rapport with diverse people

Why You’ll Love It Here - CALHN benefits that matter
A great career is more than the work you do. At CALHN, you’ll have the benefits, flexibility and support to help you thrive at work and beyond.

• Make your money go further – up to $9,010 for living expenses + $2,650 for meals and entertainment + pre-tax super and novated lease options
• Grow your career – build your skills and explore opportunities across CALHN
• Balance work and life – access flexible work options where available
• Support your wellbeing – enjoy leave loading, fitness discounts and flu vaccinations
• Feel supported – confidential Employee Assistance Program for you and your family

Diversity & Inclusion
We’re committed to building an inclusive workplace where everyone feels safe, respected, and supported. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally diverse backgrounds, and LGBTQIA+ communities.

Application Information

• Please refer to the role description for essential educational/vocational qualifications that may be required
• Appointment will be subject to satisfactory Criminal History Clearances and as indicated in the role description.

Applications close: 11:55 pm, Sunday, 25 October 2026 Job Ref: 952524