Senior Student Experience & Engagement Lead

University of Queensland; Brisbane; On-site; AUD 97,000 - 104,000; Full time

Benefits offered by this job

Flexible and hybrid working

17% super

On-campus childcare

Study for Staff program

Salary packaging

Job summary

University of Queensland's Student Enrichment and Success team seeks a Senior Student Experience and Engagement Officer to shape how students access services, programs and opportunities throughout their UQ journey. You will develop engaging communications across digital, web, email, social media and print channels while building strong internal relationships to extend reach.

You will collaborate across campuses to deliver integrated campaigns, maintain audience-focused content, and promote

Qualifications

• Bachelor’s degree in marketing, communications, public relations, journalism or related discipline with subsequent relevant experience.
• Extensive experience researching and writing engaging content for different audiences and media across print and digital channels.
• Demonstrated experience developing and implementing communication or marketing campaigns involving multiple stakeholders.
• Strong interpersonal and stakeholder engagement skills, with the ability to negotiate, resolve issues and build productive relationships to achieve shared objectives.
• Demonstrated experience developing and maintaining audience-focused website content.
• Strong organisational and planning skills, with the ability to manage multiple projects and changing priorities while maintaining accuracy and attention to detail.
• Demonstrated competency with relevant communication and business systems, including Microsoft Office, Adobe InDesign, Photoshop and Illustrator, Vision6, Drupal and Oracle.
• Strong judgement, adaptability and cultural awareness, with the ability to work collaboratively and sensitively with people from diverse professional and cultural backgrounds.

Responsibilities

• Plan, develop, deliver and evaluate integrated communication campaigns across digital, web, email, social media and print channels.
• Develop and maintain audience-focused website and digital content for timely, relevant information.
• Contribute to student experience and engagement initiatives that connect students with services, programs and opportunities throughout their UQ journey.
• Build collaborative relationships with stakeholders across UQ, identifying cross-promotion and staff engagement opportunities that strengthen reach and effectiveness of communications.

Skills

Content writing

Campaign management

Stakeholder engagement

Web content optimization

Microsoft Office

Education

Bachelor's degree in marketing/communications

Tools

Adobe InDesign

Photoshop

Illustrator

Vision6

Drupal

Oracle

Job description

University of Queensland's Student Enrichment and Success team seeks a Senior Student Experience and Engagement Officer to shape how students access services, programs and opportunities throughout their UQ journey. You will develop engaging communications across digital, web, email, social media and print channels while building strong internal relationships to extend reach.

You will collaborate across campuses to deliver integrated campaigns, maintain audience-focused content, and promote