Senior Strategy & Operations Manager - Rider Growth

UBER; Sydney; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Bonuses

Equity

Benefits

Job summary

Uber ANZ is seeking a Senior Strategy & Operations Manager for Rider Growth in Sydney. You will identify growth opportunities, build compelling business cases and lead cross-functional teams from strategy through execution to scale.

The role blends strategy, operations and entrepreneurship, with direct influence on senior leaders and hands-on delivery of initiatives that impact rider growth and profitability. Strong SQL/Excel skills and a fast-paced mindset are essential.

Qualifications

• Minimum 5+ years of experience in strategy, operations, consulting, technology or another fast-paced environment.
• Strong analytical and structured problem-solving skills, with proficiency in SQL and advanced Excel/Google Sheets.
• Demonstrated experience leading complex cross-functional initiatives and delivering measurable business outcomes.
• Entrepreneurial mindset and bias for action: Resourceful, adaptable and relentlessly hands-on.
• Experience representing your company externally with partners, clients, or stakeholders.

Responsibilities

• Shape new growth opportunities by identifying, evaluating and prioritising opportunities to accelerate consumer growth using data and business case modelling.
• Own initiatives end-to-end: develop and execute GTM strategies from value proposition to launch and optimisation.
• Mobilise cross-functional teams: rally stakeholders across Product, Marketing, Finance, Legal, Policy and Operations.
• Turn strategy into action: write executive presentations and execute campaigns, CRM communications and operational fixes.
• Influence product and investment priorities by partnering with global teams to advocate for ANZ needs.
• Drive commercial excellence: define success metrics, evaluate trade-offs and optimise initiatives.

Skills

SQL

Excel/Sheets

Data analysis

Cross-functional leadership

Strategic thinking

Education

University degree in a quantitative field

Job description

Senior Strategy & Operations Manager - Rider Growth

The ANZ Rider team is responsible for driving consumer growth and shaping the future of Uber's mobility business in Australia and New Zealand. From accelerating adoption of our core products to identifying and scaling new growth opportunities, we combine strategic thinking, analytical rigour and operational excellence to deliver sustainable growth.

As a Senior Strategy & Operations Manager, you’ll identify and size new opportunities, build compelling business cases, rally cross-functional teams and lead initiatives from strategy through to execution and scale.

This is a role for someone who thrives at the intersection of strategy, operations and entrepreneurship, and takes personal ownership of delivering outcomes, from the big decisions to the smallest operational details. You’ll be equally comfortable influencing senior leaders and developing strategic recommendations as you are rolling up your sleeves to execute them.

About the Role

The ANZ Rider team is responsible for driving consumer growth and shaping the future of Uber's mobility business in Australia and New Zealand. From accelerating adoption of our core products to identifying and scaling new growth opportunities, we combine strategic thinking, analytical rigour and operational excellence to deliver sustainable growth.

As a Senior Strategy & Operations Manager, you’ll identify and size new opportunities, build compelling business cases, rally cross-functional teams and lead initiatives from strategy through to execution and scale.

This is a role for someone who thrives at the intersection of strategy, operations and entrepreneurship, and takes personal ownership of delivering outcomes, from the big decisions to the smallest operational details. You’ll be equally comfortable influencing senior leaders and developing strategic recommendations as you are rolling up your sleeves to execute them.

What You’ll Do

• Shape new growth opportunities: Identify, evaluate and prioritise opportunities to accelerate consumer growth, leveraging data, customer insights and business case modelling to inform investment decisions.
• Own initiatives end-to-end: Develop and execute go-to-market strategies, from value proposition and customer segmentation through experimentation, campaign execution, launch and post-launch optimisation.
• Mobilise cross-functional teams: Rally stakeholders across Product, Marketing, Finance, Legal, Policy and Operations around new opportunities, driving alignment and execution through influence rather than authority.
• Turn strategy into action: Move seamlessly between building executive presentations and hands-on execution, whether writing SQL queries, configuring campaigns, launching CRM communications or troubleshooting operational blockers.
• Influence product and investment priorities: Partner with global teams to advocate for ANZ market needs, shape product roadmaps and unlock resources for growth.
• Drive commercial excellence: Define success metrics, evaluate investment trade-offs and optimise initiatives to deliver measurable, sustainable business impact.

What You’ll Bring

• University degree in a quantitative field, such as Economics, Statistics, Finance, Business/Commerce, Social Science, IT, Computer Science, Engineering, or equivalent experience
• Minimum 5+ years of experience in strategy, operations, consulting, technology or another fast-paced environment.
• Strong analytical and structured problem-solving skills, with proficiency in SQL and advanced Excel/Google Sheets.
• Demonstrated experience leading complex cross-functional initiatives and delivering measurable business outcomes.
• Entrepreneurial mindset and bias for action: Resourceful, adaptable and relentlessly hands-on, with the ability to operate independently, solve problems and make things happen without relying on others to execute.
• Experience representing your company externally with partners, clients, or stakeholders

Preferred Qualifications

• Cross functional leadership: Proven ability to influence senior stakeholders, rally teams around new ideas and drive outcomes without formal authority.
• End-to-end GTM experience: Experience personally developing and executing growth strategies, experiments and customer-facing campaigns.
• Commercial and product acumen: Strong customer intuition and experience building business cases, managing investments or owning commercial outcomes.
• Executive communication: Ability to translate complex problems and data into clear, compelling narratives and recommendations.
• AI and automation fluency: Comfortable leveraging AI tools and automation to accelerate analysis, streamline workflows and improve operational effectiveness.

Ready to Ride?

This isn’t the kind of place where you follow a playbook - it's where you help write one. If you’re driven by impact, energized by challenge, and ready to shape how the world moves - we’d love to hear from you.

• You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber’s culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role’s requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.