Senior Strategic Growth Manager, Platforms

Global Payments; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Global Payments Inc. is seeking a Senior Strategic Growth Manager to join our Commercial team and drive the development of key accounts and strategic partnerships.

You will lead adoption strategies, coordinate cross-functional teams, and manage partner relationships to achieve growth and revenue objectives. You will work across geographies and time zones, aligning stakeholders to meet regulatory, risk, and business growth objectives, with a focus on delivering value to our payment ecosystems and

Qualifications

• Must have 10+ years of account/relationship management experience.
• Excellent relationship management and communication skills.
• Commercial experience helping partners at c-suite and operational levels.
• Proven track record developing and commercializing organizational relationships.
• Experience in payments, software, or solution-focused environments.

Responsibilities

• Develop and execute payment adoption and growth strategies to increase transaction volume, revenue, and long-term partnership value.
• Manage and grow merchant and partner accounts by driving product adoption, building partnerships, maintaining relationships, and ensuring high customer satisfaction.
• Lead partnership implementations and commercialization initiatives, coordinating cross-functional teams to meet regulatory, risk, and growth objectives.
• Monitor partnership performance through financial analysis, forecasting, account planning, reporting, and tracking success of solutions and growth programs.
• Strengthen strategic partnerships by resolving partner issues and gathering feedback, managing accounts in Salesforce, addressing competitive threats.
• Work with teams across geographies and time zones, potentially requiring hours outside regular times.

Skills

Relationship management

Commercial experience

Account management

Communication skills

Problem solving

Payments domain experience

Cross-functional collaboration

Job description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Senior Strategic Growth Manager to join our Commercial team and help us unleash the potential of our business.

What You’ll Own

The Senior Strategic Growth Manager role is responsible for the development of key accounts and stakeholder relationships designed to create commercial opportunities by managing and growing strategic commercial partnerships in a planned and coordinated way, supporting their business objectives and the achievement of Worldpay for Platforms business goals. The position suits a highly experienced account/relationship manager whose role will help us achieve our growth strategy by enabling our partners to achieve their payments vision.

• Develop and execute payment adoption and growth strategies to increase transaction volume, revenue, and long-term partnership value.
• Manage and grow merchant and partner accounts by driving product adoption, building new partnerships, maintaining strong stakeholder relationships, and ensuring high customer satisfaction.
• Lead partnership implementation and commercialization initiatives, coordinating cross-functional teams to meet regulatory, risk, and business growth objectives.
• Monitor partnership performance through financial analysis, forecasting, account planning, reporting, and tracking the success of solutions and growth programs.
• Strengthen strategic partnerships by resolving partner issues, gathering and championing partner feedback, managing accounts in Salesforce, and proactively addressing competitive threats in the market.
• This role is required to work with different teams across different geographies and time zones to deliver business outcomes. As such, the role may be required to work or remain contactable outside regular hours due to different time zones at times.
• Other related duties assigned as needed.

What You’ll Bring

• Excellent relationship management skills
• Commercial experience to help our partners at c-suite and operational level achieve their goals
• Minimum of 10 years of account/relationship management experience
• Excellent communication skills
• A successful track record in developing and commercializing organizational relationships.
• Problem solving skills.
• Payment, Software, or solution focused environment experience

About The Team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.