Senior Strata Manager

Accor; Gold Coast City; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless (ALL)

Learn Your Way (Accor Academy/Typsy)

Build Your Network

Worldwide Opportunities

Job summary

Accor is seeking a Senior Strata Manager to join our strata team and manage a portfolio of properties across Australia and New Zealand. This role blends property, hospitality, stakeholder management and commercial negotiation across notable hotel and apartment brands.

Open to candidates from strata management, building management rights, or related fields who understand strata or mixed-use environments, you will navigate complex stakeholder matters and negotiate practical commercial solutions.

Qualifications

• Experience in strata management or related field.
• Knowledge of body corporate, strata or owners corporation environments.
• Strong stakeholder management and negotiation skills.

Responsibilities

• Build relationships with committees, owners, building managers and hotel leadership teams.
• Lead or support negotiations and governance initiatives relating to agreements and property operations.
• Provide practical advice on strata, body corporate and governance matters to operations teams.
• Review agreements, by-laws, legislation and other documentation to support decision-making.
• Manage complex stakeholder, contractual and commercial issues balancing operational and legal considerations.
• Prepare clear written communications and engage with stakeholders at all levels.

Skills

Stakeholder management

Negotiation

Communication

Relationship building

Job description

We areAccor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world.

About the role

Accor is looking for a Senior Strata Manager to join our strata team and support a portfolio of properties across Australia and New Zealand.

This role offers a unique opportunity to combine property, hospitality, stakeholder management and commercial negotiation across some of the most recognised hotel and apartment brands in the region.

We are open to candidates from strata management, building management, property management, facilities management, hotel operations or related fields who have worked within or understand strata or mixed-use environments.

You will work closely with property and operations teams to navigate complex stakeholder matters, negotiate outcomes, and help deliver practical commercial solutions.

What you'll be doing

Your key responsibilities will include:

• Building strong relationships with committees, owners, building managers, hotel leadership teams and other key stakeholders to support positive outcomes across the portfolio.
• Leading or supporting negotiations, stakeholder discussions and strategic initiatives relating to agreements, governance matters and property operations.
• Providing practical advice and guidance on strata, body corporate and related governance matters to operational and leadership teams.
• Reviewing and interpreting agreements, by-laws, legislation and other relevant documentation to support informed decision-making.
• Managing complex stakeholder, contractual and commercial issues, balancing operational, legal and commercial considerations.
• Preparing clear written communications and engaging confidently with internal and external stakeholders at all levels.
• Identifying risks, opportunities and emerging issues, and providing recommendations that support long-term business objectives.

What we're looking for

We are looking for a commercially minded relationship manager with experience in strata, building management rights, hospitality or property operations, who can work effectively with committees, owners and operational teams to negotiate outcomes, interpret agreements, provide practical advice and resolve complex issues.

Ideally, you'll bring:

• Experience in strata management, building management, property management, facilities management, hospitality or a related field.
• An understanding of body corporate, strata or owners corporation environments.
• Strong stakeholder management, negotiation and relationship-building skills.
• Confidence dealing with committees, owners and senior operational leaders.
• Sound negotiation and problem-solving abilities.
• Strong written and verbal communication skills.
• The ability to balance commercial, operational and stakeholder considerations.
• A practical, solutions-focused approach.

You'll be supporting a diverse portfolio of hotels and apartment-style properties across some of Accor's best-known brands. It is an opportunity to use your strata or management rights experience in a role that combines property, hospitality, agreements and stakeholder relationships.

You'll also have access to Accor's employee benefits, including accommodation and food and beverage discounts, learning and development opportunities, and the benefits of being part of a leading international hotel group. The existing advertisement also highlights ALL Heartist membership, Family & Friends discounts, Accor Live Limitless, Accor Academy/Typsy learning and worldwide career opportunities.

Benefits

• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
• Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.