Senior State Manager - Home Assessing & Repair Network

Randstad - Banking & Financial Services; Melbourne; Presencial; AUD 150.000 - 230.000; Jornada completa

Descripción de la vacante

Randstad - Banking & Financial Services seeks an experienced State Manager - Home Assessing to lead and coach the Home Building & Assessing teams, delivering commercial growth and high-quality service across the end-to-end value chain.

You will oversee Onroad Assessing, Desktop Assessing, and RRC teams, driving performance, supplier governance, and risk controls while aligning budgets with strategic objectives.

Formación

• Minimum 5 years of senior leadership experience.
• 5+ years of experience within Home Assessing, Building Repair, and Restoration environments.
• Proven capability in strategic execution, supplier procurement, and budget alignment.
• Exceptional written and verbal communication with experience handling complex stakeholder negotiations.

Responsabilidades

• Lead, mentor, and coach Onroad Assessing, Desktop Assessing, and RRC teams to hit performance KPIs and service standards.
• Vet, procure, and audit building repair suppliers to ensure quality, compliance, and cost efficiency.
• Monitor supplier capacity nationally and manage geographic coverage to meet customer demand.
• Act as main escalation point for complex disputes while implementing OH&S frameworks to manage risk.
• Identify industry trends, lead change programs, and optimise operational rhythms across the department.

Descripción del empleo

Randstad - Banking & Financial Services seeks an experienced State Manager - Home Assessing to lead and coach the Home Building & Assessing teams, delivering commercial growth and high-quality service across the end-to-end value chain.

You will oversee Onroad Assessing, Desktop Assessing, and RRC teams, driving performance, supplier governance, and risk controls while aligning budgets with strategic objectives.