Senior Solutions Engineer JAPAC

Supermetrics Oy; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Wellbeing allowance

Equity options

Job summary

Supermetrics in Sydney is seeking a seasoned Solutions Engineer to own the JAPAC region and showcase our marketing intelligence platform to strategic clients.

You will act as a trusted advisor to marketing teams, translating business goals into technical outcomes, staying current on product releases, and helping train colleagues. Fluent English is required; Mandarin is a plus.

Join a diverse, collaborative team and help marketers unlock insights from data to drive measurable business results.

Qualifications

• 5+ years in a pre sales technical customer-facing role in a SaaS company (or an agency background).
• A solid understanding of the MarTech or AdTech landscape, including ad platforms and analytics tools.
• Strong presentation and communication skills, able to convey the value of technical solutions to marketing professionals and executives.
• Clear understanding of SQL and SQL-based analytics; Python, R, or dbt knowledge is a strong plus.
• Familiarity with BI and dashboarding tools (Looker Studio/Looker, Power BI, Tableau).
• Cloud data warehouses and cloud infra experience (BigQuery, Snowflake, Fabric, Redshift; GCP/AWS/Azure).
• Fluent English (Mandarin a plus).

Responsibilities

• Act as a product expert when presenting Supermetrics' product range to customers and prospects
• Make business and technical outcomes clear for stakeholders across the marketing domain
• Stay current on product releases and train new hires and colleagues
• Capture and relay customer feedback and requirements to the product development team
• Build deep product knowledge and resolve critical technical issues with support and product teams
• Understand the data stack and quickly pick up new systems to support the sales team

Skills

MarTech expertise

Pre-sales experience

Strong presentation skills

Excellent communication

Fluent English

SQL understanding

Python/R/dbt knowledge

BI/dashboarding tools familiarity

Tools

Looker Studio/Looker

Power BI

Tableau

Google Analytics

Adobe Analytics

Google Ads

Facebook Ads

BigQuery

Snowflake

Microsoft Fabric

Amazon Redshift

GCP

AWS

Azure

Job description

Shape the future of cutting-edge marketing technology and deliver real business impact at Supermetrics!

We're looking for a dynamic, experienced Solutions Engineer to join our growing Solutions Engineering team and own the JAPAC region. This role suits a seasoned professional with a strong grasp of the digital marketing and advertising landscape.

In this role, you will...

• Bring deep MarTech expertise to showcase Supermetrics' solutions and value proposition to key clients, working closely with our Sales team to drive strategic partnerships.
• Act as a trusted advisor, showing marketers how Supermetrics helps them unlock actionable insights from their data.

Your day-to-day work and responsibilities include...

• Acting as a product expert when presenting Supermetrics' product range to customers and prospects
• Making the business and technical outcomes clear for stakeholders across the marketing domain
• Staying current on product releases and new features, and helping train new hires and colleagues
• Capturing and relaying customer feedback and requirements to our product development team, so our solutions keep pace with the evolving marketing ecosystem
• Building deep product knowledge, working closely with our support and product development teams to resolve critical technical issues
• Understanding the fundamentals of the data stack and quickly picking up new systems relevant to the MarTech ecosystem to support the sales team

This position is for you if you have...

• 5+ years in a pre sales technical customer-facing role in a SaaS company (or an agency background)
• A solid understanding of the MarTech or AdTech landscape, including ad platforms (Google Ads, Facebook Ads, etc.), analytics tools (Google Analytics, Adobe Analytics), and marketing automation platforms
• Strong presentation and communication skills, able to convey the value of technical solutions to marketing professionals and executives
• A clear understanding of SQL and SQL-based analytics, ideally hands-on; Python, R, or dbt knowledge is a strong plus
• Familiarity with tools in the following categories:
• BI and dashboarding: Looker Studio/Looker, Power BI, Tableau
• Cloud data warehouses: Google BigQuery, Snowflake, Microsoft Fabric, Amazon Redshift
• Cloud infrastructure: GCP, AWS, Azure
• Fluent English (Mandarin is a plus)

Benefits we offer...

• Generous paid time off and parental leave
• Sports and wellbeing allowance
• A comprehensive benefits package including equity options

#LI-Hybrid #LI-FullTime #LI-MiddleToSeniorLevel

Join us on our mission to make data a marketing superpower

Supermetrics builds an end-to-end marketing intelligence platform, with 15% of global advertising spend reported through our products.

We help marketers turn their data into insights that improve business results and predict the best next step. Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé. Since our founding in 2013, we’ve grown from a one-person shop to a key player in the industry—and we’re just getting started!

We're a team of 400+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team.

Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to raise the bar in our industry. As team players, we help each other and win together.

We're hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully.

Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.

Our commitment to transparent hiring:

At Supermetrics, we leverage AI in our early recruitment stages to efficiently match your skills to our roles and provide a frictionless scheduling experience. While AI helps us operate faster and fairer, all final hiring decisions and deep-dive interviews are conducted by our human team members.