Senior Solutions Engineer JAPAC

Supermetrics; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Paid time off

Wellbeing allowance

Equity options

High-quality equipment

Job summary

Supermetrics is seeking an experienced Solutions Engineer to lead JAPAC for our growing Solutions Engineering team. You will act as a product expert, guiding customers and prospects through our marketing data solutions and value proposition, while collaborating with Sales to drive strategic partnerships.

You will stay current on product releases, train new hires, and translate customer needs into product development priorities, ensuring our solutions stay ahead in the evolving MarTech ecosystem.

Qualifications

• 5+ years in a pre-sales technical customer-facing role in SaaS or agency background.
• Solid understanding of the MarTech/AdTech landscape including ad platforms and analytics tools.
• Strong presentation and communication skills to convey the value of technical solutions to marketing professionals and executives.
• Clear understanding of SQL and SQL-based analytics; Python, R, or dbt knowledge is a strong plus.
• Familiarity with BI and dashboarding tools and cloud data warehouses and cloud infrastructure.

Responsibilities

• Act as product expert when presenting Supermetrics' product range to customers and prospects.
• Make business and technical outcomes clear for stakeholders across marketing.
• Stay current on product releases and train teammates on new features.
• Capture and relay customer feedback to product development.
• Build deep product knowledge and collaborate with support and product teams to resolve issues.
• Understand the data stack and rapidly learn new systems relevant to MarTech to support the sales team.

Skills

MarTech knowledge

Pre-sales experience

Presentation skills

SQL proficiency

Python/R/dbt knowledge

Tools

Looker Studio

Power BI

Tableau

Google Analytics

Adobe Analytics

BigQuery

Snowflake

Redshift

GCP

AWS

Azure

Job description

Shape the future of cutting-edge marketing technology and deliver real business impact at Supermetrics!

We're looking for a dynamic, experienced Solutions Engineer to join our growing Solutions Engineering team and own the JAPAC region. This role suits a seasoned professional with a strong grasp of the digital marketing and advertising landscape.

In this role, you will...

• Bring deep MarTech expertise to showcase Supermetrics' solutions and value proposition to key clients, working closely with our Sales team to drive strategic partnerships.
• Act as a trusted advisor, showing marketers how Supermetrics helps them unlock actionable insights from their data.

Your day-to-day work and responsibilities include...

• Acting as a product expert when presenting Supermetrics' product range to customers and prospects
• Making the business and technical outcomes clear for stakeholders across the marketing domain
• Staying current on product releases and new features, and helping train new hires and colleagues
• Capturing and relaying customer feedback and requirements to our product development team, so our solutions keep pace with the evolving marketing ecosystem
• Building deep product knowledge, working closely with our support and product development teams to resolve critical technical issues
• Understanding the fundamentals of the data stack and quickly picking up new systems relevant to the MarTech ecosystem to support the sales team

This position is for you if you have...

• 5+ years in a pre sales technical customer-facing role in a SaaS company (or an agency background)
• A solid understanding of the MarTech or AdTech landscape, including ad platforms (Google Ads, Facebook Ads, etc.), analytics tools (Google Analytics, Adobe Analytics), and marketing automation platforms
• Strong presentation and communication skills, able to convey the value of technical solutions to marketing professionals and executives
• A clear understanding of SQL and SQL-based analytics, ideally hands-on; Python, R, or dbt knowledge is a strong plus
• Familiarity with tools in the following categories:
• BI and dashboarding: Looker Studio/Looker, Power BI, Tableau
• Cloud data warehouses: Google BigQuery, Snowflake, Microsoft Fabric, Amazon Redshift
• Cloud infrastructure: GCP, AWS, Azure
• Fluent English (Mandarin is a plus)

Benefits we offer...

• Generous paid time off and parental leave
• Sports and wellbeing allowance
• A comprehensive benefits package including equity options
• High-quality work equipment

Hear why our team likes it here at supermetrics.com/careers/life-at-supermetrics.

Join us on our mission to make data a marketing superpower

Supermetrics builds an end-to-end marketing intelligence platform, with 15% of global advertising spend reported through our products.

We help marketers turn their data into insights that improve business results and predict the best next step. Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé. Since our founding in 2013, we’ve grown from a one-person shop to a key player in the industry—and we’re just getting started!

We're a team of 400+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team.

Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to raise the bar in our industry. As team players, we help each other and win together.

We're hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully.

Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.

It all started with a Google t-shirt... Read the rest of our growth story at supermetrics.com/about.

Our commitment to transparent hiring:

At Supermetrics, we leverage AI in our early recruitment stages to efficiently match your skills to our roles and provide a frictionless scheduling experience. While AI helps us operate faster and fairer, all final hiring decisions and deep-dive interviews are conducted by our human team members.