Senior Software Engineering Lead

Telstra Limited; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Job summary

Telstra is seeking a Senior Software Engineering Lead to drive the TRAMAS orchestration project, mentor a geographically diverse team of senior and junior developers, and contribute hands-on technical leadership across Temporal-based systems and a new micro-service architecture built on TypeScript.

You will collaborate with Product Owners, Service Designers, and System Owners to design transitions, resolve complex issues, and advance observability, AI-driven workflows, and system integrations in

Qualifications

• Minimum 7 years of experience as a Solution Architect delivering complex enterprise software and cloud solutions.
• Strong expertise in Cloud, Data & AI Engineering including Generative AI, Agentic AI concepts, AI-assisted development, prompt engineering, observability, and AI cost optimisation.
• Deep understanding of telecommunications transition management platforms and workflows, including service orchestration, order lifecycle management, activation, disconnection, and exception handling.
• Proven experience with ACMA-regulated number porting processes, regulatory compliance requirements, and solution design within regulated environments.
• Strong ability to analyze and resolve complex technical, operational, customer, and business issues, including root cause identification and risk assessment.
• Ability to act as a trusted technical leader, providing guidance across architecture, solution design, business analysis, production support, and operational troubleshooting.
• Experience collaborating with Product Owners, Business Stakeholders, Architects, SMEs, and Delivery Teams to define technology strategy and roadmaps.

Responsibilities

• Lead and mentor a team of Senior and Junior geographically diverse developers in building a new resilient and scalable TRAMAS orchestration system using Temporal and micro-service architecture built on TypeScript.
• Support, debug and build workflows for the existing TRAMAS orchestration solution.
• Provide level 4 support for errored transitions, using Splunk, AWS Console, MongoDB to identify root causes and work with Product Owners and other teams to ensure proper progression of transitions.
• Support Product Owner and Service Designers in designing new transitions and workflows.
• Assist North and South bound Product and System Owners to integrate with TRAMAS orchestration solutions.
• Stand in for the TRAMAS Product Owner during periods of leave and unavailability.
• Research and development of new Orchestration and related technologies.
• Build, maintain and enhance observability platforms.
• Setup and utilise Agentic AI Workflows to enhance development capabilities.

Skills

Cloud Engineering

Data & AI Engineering

Generative AI

Agentic AI

Prompt Engineering

Observability

AI Cost Optimisation

Tools

Splunk

AWS Console

MongoDB

Job description

Employment Type

Permanent

Closing Date

6 Nov 2026 11:59pm

Job Title

Senior Software Engineering Lead

Job Summary

Working within the TRAMAS mission, this role will provide Senior Software Engineering Lead expertise to support the design, development and evolution of resilient and scalable orchestration solutions. The role will lead and mentor a geographically diverse team of Senior and Junior developers, while contributing hands‑on technical expertise across the existing TRAMAS orchestration solution and the development of a new orchestration system utilising Temporal and micro‑service architecture built upon TypeScript. The role will work closely with the Product Owner, Service Designers, Product and System Owners, Architects, SMEs and Delivery Teams to design new transitions and workflows, support system integrations and resolve complex technical and operational issues. It will also contribute to the research and development of new orchestration technologies, observability platforms and Agentic AI workflows to enhance development capabilities.

Job Description

What you’ll be doing

• Lead and mentor a team of Senior and Junior geographically diverse developers in: Building a new resilient and scalable TRAMAS orchestration system utilising Temporal and micro-service architecture built upon TypeScript.
• Supporting, debugging and building workflows for the existing TRAMAS orchestration solution.
• Providing level 4 support for errored transitions, utilising Splunk, AWS Console, MongoDB to identify root causes, and working with Service Designers, and North and South bound systems to ensure transitions progress in the correct manner.
• Support the Product Owner and Service Designers in designing new transitions and workflows.
• Support North and South bound Product and System owners to integrate with TRAMAS orchestration solutions.
• Stand in for the TRAMAS Product Owner during periods of leave and unavailability.
• Research and development of new Orchestration and related technologies.
• Build, maintain and enhance observability platforms.
• Setup and utilise Agentic AI Workflows to enhance development capabilities.

About you

Mandatory requirements:

• Minimum 7 years of experience as a Solution Architect, designing and delivering complex enterprise software and cloud solutions.
• Strong expertise in Cloud, Data & AI Engineering, including Generative AI, Agentic AI concepts, AI-assisted development, prompt engineering, observability, and AI cost optimisation.
• Deep understanding of telecommunications transition management platforms and workflows, including service orchestration, order lifecycle management, activation, disconnection, and exception handling.
• Proven experience with ACMA-regulated number porting processes, regulatory compliance requirements, and solution design within regulated environments.
• Strong ability to analyze and resolve complex technical, operational, customer, and business issues, including root cause identification and risk assessment.
• Ability to act as a trusted technical leader, providing guidance across architecture, solution design, business analysis, production support, and operational troubleshooting.
• Experience collaborating with Product Owners, Business Stakeholders, Architects, SMEs, and Delivery Teams to define technology strategy and roadmaps.

Company Culture

We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too. Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work‑life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most. We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox. [e-mail]. In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.

Explore our teams

https://www.telstra.com.au/careers/our-teams