Senior Services Consultant - MYOB Exo

Myob 2; Perth; Hybrid; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Flexible, hybrid workplace

Financial support for home office setup

Wellbeing support through Sonder

Access to in-house training and study assistance

Variety of leave options available

Job summary

Myob 2 is seeking a professional to provide quality consulting and implementation services on MYOB applications for clients. In this role, you will drive customer success and help clients maximize the value from their MYOB platforms.

The ideal candidate will have several years of experience with MYOB EXO solutions and a strong financial background. The position offers a flexible hybrid work environment with various benefits focused on employee wellbeing.

Qualifications

• Several years of proven experience with MYOB EXO.
• Strong understanding of business processes across finance and supply chain.
• Confidence in working directly with customers and communicating effectively.

Responsibilities

• Deliver expert EXO services and build trusted relationships with customers.
• Support customer transitions to future MYOB platforms.
• Provide training and facilitate change management activities.

Skills

Experience with MYOB EXO solutions

Application and domain knowledge

Financial and accounting knowledge

Interpersonal and communication skills

Customer-first mentality

Ability to manage competing priorities

Tools

MYOB Acumatica

Job description

About The Role

In this role, you'll join a successful team to provide quality consulting, implementation and training services on MYOB applications and excellent customer service to our Mid-Market clients. Reporting to the Service Delivery Manager, you'll provide experienced advice, seek out opportunities and identify risks whilst driving success and high adoption of MYOB platforms.

What You'll Be Doing

• Working within a team, to deliver expert EXO services across the MYOB ecosystem.
• Build trusted relationships with customers, understand their business processes, and help them get the most value from their current EXO environment.
• Support our strategy of nurturing suitable EXO customers toward a transition to future state MYOB platforms as their needs evolve, helping customers move forward in a practical and well‑supported way.
• Assessing, scoping and prioritising the time and resources needed to deliver a service as required.
• Provide training on our MYOB platform solutions and the ability to facilitate organisational change activities and review.
• Grow your own MYOB Acumatica capability over time through learning, exposure and hands‑on work, so you can support customers and expand the value you bring across both platforms.
• Drive customer success and adoption of our platforms, implementing application and add‑ons & extensions within MYOB products and associated integrations with 3rd party products.

About You

• Several years proven experience delivering and supporting MYOB EXO solutions in consulting, implementation or professional services environments.
• Good application knowledge and domain knowledge. Experience in solution design, configuration, troubleshooting, and continuous improvement within EXO environments.
• Strong understanding of business processes across finance, operations, manufacturing and supply chain, with the ability to translate customer needs into practical outcomes.
• Strong financial and accounting knowledge is essential.
• Confidence working directly with customers, building trusted relationships, and communicating clearly with both technical and non‑technical stakeholders, at all levels.
• A customer‑first mentality, with a focus on delivering quality outcomes and a great customer experience.
• Exceptional presentation and interpersonal skills, excellent verbal and written communication and social skills.
• Ability to manage competing priorities, work independently, and contribute positively as part of a broader delivery team.
• Functional knowledge of MYOB Acumatica product suite, or a similar product is highly regarded.
• Our customers are based across AU and NZ, so some travel may be required.

Our Culture & Benefits

• Enjoy a flexible, hybrid workplace that brings balance to how you work.
• Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers.
• Benefit from our partnership with Sonder, which supports the wellbeing of our team members.
• Unlock your potential via in‑house training and programs, LinkedIn Learning, conferences and study assistance.
• Access a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more.
• Join our communities, built around “Wellness”, “Belonging” and the “Planet” where you can make a meaningful contribution.

We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.