Senior Commercial Operations Analyst

MYOB; City of Melbourne; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Hybrid workplace

Home office setup

Corporate discounts

Wellbeing Sonder

Training & learning

Generous leave

Wellness & Belonging

Job summary

MYOB in Melbourne is seeking a Senior Commercial Operations Analyst to join a high-performing team focused on improving frontline selling efficiency, forecasting accuracy, and sales incentives. You will connect sales with cross-functional groups and translate insights into actions.

The role requires strong analytical skills, experience with BI and reporting tools, and the ability to design territories, quotas, and performance measures. A SaaS background is valued, with a collaborative mindset.

Qualifications

• Understanding of SaaS and platform businesses and end-to-end processes.
• Ability to forecast 90-day activity and develop channel plans.
• Strong analytics with ability to interpret sales data.
• Experience with BI/reporting tools and multi-channel data.

Responsibilities

• Design and implement territories, develop quota, and support compensation design and execution
• Develop and enhance reporting to track performance against targets
• Present analyses and recommendations to sales leaders
• Own and improve forecast cadence with sellers and leaders
• Support quarterly campaigns and short-term incentives
• Identify initiatives to improve process efficiency and standardise
• Manage data integrity for sales tools, reporting, CRM

Skills

SaaS knowledge

Forecasting

Analytical skills

Cross-functional collaboration

Data interpretation

Tools

SQL

Python

Power BI

Tableau

Excel

Qlik

Job description

We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed.

At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them.

And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we’re the business of software, we’re really in the business of people. And that makes MYOB Everyone’s Business.

About the Role

As a Senior Commercial Operations Analyst, you will be part of a high performing commercial operations team that improves the efficiency and productivity of our front line selling teams and help drive effective sales objectives, strategies and programs. You will be a collaborative, process oriented and analytical individual and key to your success will your ability to connect the sales teams with multiple cross-functional teams and your passion for influencing decisions and turning insights into actions.

Responsibilities will include:

• Supporting planning - including designing and implementing territories, developing and allocating quota and supporting compensation design and execution
• Develop and enhance reporting that provides insights into business performance against targets
• Presenting analysis and recommendations to sales leaders and senior leadership teams
• Own, drive and improve the forecast cadence and operating rhythm with sellers and sales leaders
• Ensure that sales teams are well positioned to implement quarterly campaign initiatives, including supporting the design and execution of short term sales incentives
• Identify and implement initiatives that improve process efficiency and effectiveness, including opportunities to eliminate, simplify, standardise and automate processes.
• Manage and maintain data integrity for sales tools, reporting, telephony and CRM systems

What we're looking for

• Understanding of SaaS and platform businesses and the end-to-end processes that support them
• Ability to develop channel plans and forecast of 90-day activity
• Strong analytical skills with the ability to interpret customer and/or sales data.
• Highly honed analytical problem-solving skills with strong commercial acumen
• Demonstrable experience using Business Intelligence and reporting tools (e.g. SQL, SAS, Python, Power BI, Qlik, Tableau, Excel)
• Experience with analysing and transforming multi-channel data

At MYOB our values are at the heart of everything we do. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

• Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events
• Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers
• Benefit from our partnership with Sonder, which supports the wellbeing of our team members
• Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance
• Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more
• Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.

We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.