Senior Commercial Operations Analyst

Myob 2; Sydney; Hybrid; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Hybrid workplace

Home office stipend

Wellbeing partnership

Training & study assistance

Leave options

Circle Back Initiative

Job summary

MYOB is seeking a Senior Commercial Operations Analyst to join our high‑performing commercial operations team. You will help improve frontline selling efficiency, drive effective sales objectives, strategies and programs, and connect sales with cross‑functional partners to turn insights into action.

Responsibilities include planning and quota design, forecasting cadence, campaign support, data integrity for CRM and reporting tools, and continuous process improvements.

Qualifications

• Understanding of SaaS and platform businesses and end-to-end processes.
• Ability to develop channel plans and forecast of 90-day activity.
• Strong analytical skills with the ability to interpret customer and/or sales data.
• Highly honed analytical problem-solving skills with strong commercial acumen.
• Experience with analysing and transforming multi-channel data and using BI/reporting tools.

Responsibilities

• Supporting planning - including designing and implementing territories, developing and allocating quota and supporting compensation design and execution
• Develop and enhance reporting that provides insights into business performance against targets
• Presenting analysis and recommendations to sales leaders and senior leadership teams
• Own, drive and improve the forecast cadence and operating rhythm with sellers and sales leaders
• Ensure that sales teams are well positioned to implement quarterly campaign initiatives, including supporting the design and execution of short term sales incentives
• Identify and implement initiatives that improve process efficiency and effectiveness, including opportunities to eliminate, simplify, standardise and automate processes.
• Manage and maintain data integrity for sales tools, reporting, telephony and CRM systems

Skills

Analytical skills

SaaS domain knowledge

Forecasting

Multi-channel data

SQL

Tools

SQL

SAS

Python

Power BI

Qlik

Tableau

Excel

Job description

We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed.

At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them.

And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we’re the business of software, we’re really in the business of people. And that makes MYOB Everyone’s Business.

About the Role

As a Senior Commercial Operations Analyst, you will be part of a high performing commercial operations team that improves the efficiency and productivity of our front line selling teams and help drive effective sales objectives, strategies and programs. You will be a collaborative, process oriented and analytical individual and key to your success will your ability to connect the sales teams with multiple cross-functional teams and your passion for influencing decisions and turning insights into actions.

Responsibilities will include:

• Supporting planning - including designing and implementing territories, developing and allocating quota and supporting compensation design and execution

• Develop and enhance reporting that provides insights into business performance against targets

• Presenting analysis and recommendations to sales leaders and senior leadership teams

• Own, drive and improve the forecast cadence and operating rhythm with sellers and sales leaders

• Ensure that sales teams are well positioned to implement quarterly campaign initiatives, including supporting the design and execution of short term sales incentives

• Identify and implement initiatives that improve process efficiency and effectiveness, including opportunities to eliminate, simplify, standardise and automate processes.

• Manage and maintain data integrity for sales tools, reporting, telephony and CRM systems

What we're looking for

• Understanding of SaaS and platform businesses and the end-to-end processes that support them

• Ability to develop channel plans and forecast of 90-day activity

• Strong analytical skills with the ability to interpret customer and/or sales data.

• Highly honed analytical problem-solving skills with strong commercial acumen

• Demonstrable experience using Business Intelligence and reporting tools (e.g. SQL, SAS, Python, Power BI, Qlik, Tableau, Excel)

• Experience with analysing and transforming multi-channel data

Our Culture & Benefits

At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.

See what it's like to work at MYOB and what we're all about.

Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together fora number of in-person celebrations and social events.

Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers.

Benefit from our partnership with Sonder, which supports the wellbeing of our team members.

Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance.

Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more.

Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution.

We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.