Senior ServiceNow Tech Consultant — Flexible Hours

VAU Versent Pty Ltd; Canberra; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flexibility around work times

Learning and Craft 180 Program

Health & Wellbeing programs

Career growth opportunities

Job summary

Versent seeks a Senior ServiceNow Technical Consultant to design, develop and deliver ServiceNow solutions across ITSM, ITOM, CSM, HRSD, and SecOps, with strong focus on security and compliance.

You will lead technical delivery, configure workflows and integrations, translate business requirements into technical solutions, and work in an Agile environment while maintaining best practices.

Qualifications

• Strong hands-on ServiceNow development and configuration experience.
• Experience with integrations and data migration.
• Good understanding of ITIL processes.
• Ability to work in Agile delivery environments.
• An interest in expanding skills into other ITSM tools, Cloud, AIOps or Security.

Responsibilities

• Design and develop ServiceNow solutions across modules (ITSM, ITOM, CSM, HRSD, SecOps).
• Configure workflows, UI policies, business rules, and integrations.
• Translate business requirements into technical solutions.
• Lead technical delivery and support end-to-end implementations.
• Ensure adherence to ServiceNow best practices and development standards.
• Support integrations with external systems (REST/SOAP APIs, MID Server).
• Troubleshoot issues and optimise platform performance.
• Collaborate with architects, stakeholders, and delivery teams.

Skills

ServiceNow development

Integrations

ITIL knowledge

Agile delivery

Australian security clearance

Tools

ServiceNow

Job description

Versent seeks a Senior ServiceNow Technical Consultant to design, develop and deliver ServiceNow solutions across ITSM, ITOM, CSM, HRSD, and SecOps, with strong focus on security and compliance.

You will lead technical delivery, configure workflows and integrations, translate business requirements into technical solutions, and work in an Agile environment while maintaining best practices.