Senior Scrum Master (Salesforce)

Dementia; St Leonards; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work arrangements

Health & wellbeing programmes

Flexible work options

Career development opportunities

Referral bonuses

Discounts on healthcare memberships

Job summary

HammondCare is seeking an experienced Scrum Master to join our Technology team and drive Agile delivery for strategic initiatives. The role focuses on facilitating ceremonies, enabling effective collaboration, and delivering Salesforce-based solutions within a hybrid environment at St Leonards.

You will work with stakeholders, product owners and delivery teams to remove impediments, manage dependencies and ensure value delivery in complex care-focused projects.

Qualifications

• Experience delivering Salesforce implementations, enhancements or transformation programs.
• Minimum of 10 years’ experience in Scrum Master, Delivery Lead, Iteration Manager or similar Agile role.
• Strong understanding of Salesforce ecosystems and working with admins, developers and partners.

Responsibilities

• Facilitate Agile ceremonies including sprint planning, stand-ups, reviews and retrospectives.
• Collaborate with Product Owners, stakeholders and delivery teams to set priorities and outcomes.
• Support Salesforce-based solutions and related process improvements.
• Coordinate dependencies across business, technology and vendor teams.
• Identify and remove impediments impacting team performance and delivery.
• Monitor progress, manage risks and provide reporting to governance forums.
• Foster collaboration across multidisciplinary teams and promote Agile practices.
• Support business readiness and change activities for new capabilities.
• Maintain delivery governance and project artefacts per HammondCare standards.

Skills

Salesforce

Agile/Scrum

Stakeholder mgmt

Delivery leadership

Job description

About us

HammondCare provides expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation. We are led by our not-for-profit, Christian foundations and backed by research and clinical expertise. When it comes to our people – those we serve and those who serve – we are committed to inclusion across race, culture, ethnicity, gender, sex, sexuality, religion and ability. In our innovative residences, our hospitals, or in client homes, we aim to set the global standard of relationship-based care for older people with complex needs. We’ve been caring for people for over 90 years – so, if you love to care, join us, and make a career move that matters. It's not just care, it's HammondCare.

About the Opportunity

We are looking for an experienced Scrum Master to join our Technology team and support the delivery of strategic business and technology initiatives. Working closely with business stakeholders, delivery teams and external partners, you will facilitate Agile ways of working, remove delivery impediments and help teams successfully deliver outcomes that create real value for HammondCare, our people and the communities we support. This is an opportunity to contribute to meaningful transformation programs while working in an organisation where technology has a direct impact on care outcomes. This is a maximum term contract for 12 months, option to extend, based at St Leonards with hybrid working opportunities.

What you will be doing

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, reviews and retrospectives.
• Work closely with Product Owners, business stakeholders and delivery teams to manage priorities and deliver outcomes.
• Support the delivery of Salesforce-based solutions and associated business process improvements.
• Coordinate dependencies across business, technology and vendor teams.
• Identify and remove impediments that impact team performance and delivery.
• Monitor progress, manage risks and provide clear reporting to stakeholders and governance forums.
• Foster collaboration and alignment across multidisciplinary teams.
• Champion Agile practices, continuous improvement and a culture of innovation.
• Support business readiness and change activities to maximise successful adoption of new capabilities.
• Maintain delivery governance, documentation and project artefacts in line with HammondCare standards.

What we can offer you

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
• Additional leave purchase options and 14 weeks paid parental leave
• Flexible working options, including hybrid arrangements
• Discounts on everyday products and services
• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
• Free access to independent counselling support for employees and families
• Health & Wellbeing programmes
• Reward & Recognition programmes
• Referral bonuses
• Career and professional development opportunities

About you

You are an outcomes-focused Scrum Master who enjoys bringing people together to achieve shared goals. You are comfortable working in complex environments and have a proven ability to build strong relationships across both business and technology teams.

Qualifications and Experience

• Demonstrated experience delivering Salesforce implementations, enhancements or transformation programs.
• Minimum of 10 year’s experience working as a Scrum Master, Delivery Lead, Iteration Manager or similar Agile delivery role.
• Strong understanding of Salesforce ecosystems, including working alongside Salesforce administrators, developers, architects and implementation partners.
• Experience managing complex technology deliveries involving integrations, data migration, testing and business change.

Pre- Employment Checks

All short-listed applicants for these positions will be asked to consent to a criminal record check and reference checks.

Equality and Inclusion

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.

About HammondCare

We provide expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation, led by our not-for-profit, Christian foundations and backed by research and clinical expertise. We’ve been caring for people for over 90 years, recruiting and developing passionate team members who can support older people through some of life’s most difficult circumstances. Whether it’s in our innovative residences, our hospitals, or at home, from the most complex situations to just offering a little help, we bring the same skill, experience and compassion to all we do. It's not just care, it's HammondCare. We recognise and celebrate individuals who go above and beyond in their work. Our Mission in Action Awards honour outstanding contributions, while our Service Awards acknowledge the dedication of employees who have been with us for many years.

Frontline team members benefit from training in our industry-leading care model, as well as specialised courses in dementia and palliative care. We also offer generous scholarships for higher education, along with programs designed to develop leadership and management skills. Plus, enjoy a $1,000 bonus for successful employee referrals.

As a registered charity, we offer salary packaging that allows you to have up to $15,900 of your income tax free, along with the ability to spend up to $2,650 on accommodation, meals, and entertainment, all tax free. Pay less tax on your income and increase your take-home pay with these fantastic benefits! Enhance your wellbeing with Fitness Passport, offering discounted access for you and your family to local gyms, pools, and fitness centres. When you need additional support, our Employee Assistance Program provides free, confidential counselling sessions, ensuring you have the resources to thrive.