Senior SAP & Utilities Transformation Leader

Accenture PLC; Redmond; On-site; AUD 171,000 - 370,000; Full time

Benefits offered by this job

Impactful projects

Collaborative culture

Competitive compensation

Job summary

Accenture is seeking a seasoned Utilities Consultant to lead strategic engagements in energy retail, customer service, and digital transformation. You will partner with C-suite stakeholders to align programs with client objectives and drive value.

You will guide teams, shape proposals, and contribute to growth initiatives within Accenture’s Utilities practice, leveraging SAP and Meter-to-Cash expertise to deliver measurable outcomes.

Qualifications

• Minimum of 5 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
• Minimum of 3 years of functional experience in/with SAP.
• Expertise in Meter to Cash operations, functions, and technologies.
• Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements).
• Bachelor's degree or equivalent (minimum 12 years) work experience.

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.

Skills

Client relationship management

Strategic consulting

Energy retail domain knowledge

Education

Bachelor's degree

Tools

SAP

Job description

Accenture is seeking a seasoned Utilities Consultant to lead strategic engagements in energy retail, customer service, and digital transformation. You will partner with C-suite stakeholders to align programs with client objectives and drive value.

You will guide teams, shape proposals, and contribute to growth initiatives within Accenture’s Utilities practice, leveraging SAP and Meter-to-Cash expertise to deliver measurable outcomes.