Senior Salesforce Infra Engineer (Health/Service Cloud)

Softtest Pays Pty; Australia; On-site; AUD 90,000 - 150,000; Full time

Job summary

NDIA OCIO in Australia is seeking an experienced Salesforce Administrator to join our dynamic fast-paced team. You will maintain Service Cloud, Health Cloud and Digital Experience applications and play a key role in building end-to-end automated processes using declarative tools on the Salesforce platform.

You will work with Agile teams, troubleshoot integration issues, and contribute to documentation and knowledge transfer across stakeholders in a fast-moving environment.

Qualifications

• Experience as Salesforce Administrator.
• Strong knowledge of the Salesforce platform.
• Experience with OmniStudio components such as FlexCards, Omniscripts, data raptors and integration procedures.

Responsibilities

• Maintain and configure Service Cloud, Health Cloud and Digital Experience applications.
• Build end-to-end automated processes using declarative tools on the Salesforce platform.
• Investigate and troubleshoot OmniStudio components including FlexCards, Omniscripts, data raptors and integration procedures.
• Perform ongoing system administration including maintaining users, monitoring application metrics, managing Salesforce configurations and data integrity.
• Deployment of changes via existing DevOps framework.
• Develop and maintain documentation on processes and configuration.
• Liaise with internal and external stakeholders across various disciplines.

Skills

Salesforce Admin

Service Cloud

Health Cloud

OmniStudio

DevOps

Job description

NDIA OCIO in Australia is seeking an experienced Salesforce Administrator to join our dynamic fast-paced team. You will maintain Service Cloud, Health Cloud and Digital Experience applications and play a key role in building end-to-end automated processes using declarative tools on the Salesforce platform.

You will work with Agile teams, troubleshoot integration issues, and contribute to documentation and knowledge transfer across stakeholders in a fast-moving environment.