Senior Sales Support Representative

J.R. Simplot Company; Brisbane; On-site; AUD 52,000 - 76,000; Full time

Benefits offered by this job

Above award hourly rate & bonuses

Permanent part time role with paid lea

Plan your own day with full store aut­

Supportive, family friendly team cultu

Development and growth opportunities

Paid travel allowance, branded uniform

Represent iconic brands like Birds Eye

Job summary

Simplot Company in Australia is recruiting for a Senior Sales Support Representative to own the Redlands and Bayside territory, servicing Coles and Woolworths. You will drive in-store execution, manage visibility, stock levels, and merchandising while building strong relationships with store teams.

You will lead and coach Sales Support Representatives across Queensland, onboarding new team members and sharing best practices.

Qualifications

• Experience in retail, merchandising or customer-facing roles.
• Exposure to Coles, Woolworths or grocery environments is highly regarded.
• Demonstrated leadership capability to coach or mentor others.
• Strong organisational skills to manage time and priorities.
• Proactive with a can-do attitude.
• Confident communicator who builds in-store relationships.
• Comfortable using digital tools for reporting and communication.
• Able to stand for long periods and perform manual tasks.
• Reliable and able to work independently.
• Driver's licence and a reliable vehicle required.

Responsibilities

• Visit a portfolio of grocery stores within your territory.
• Deliver strong in-store execution across merchandising, stock levels and product visibility.
• Ensure displays and planograms are set and maintained to standard.
• Build positive relationships with store managers and team members.
• Provide on-the-job coaching and support to Sales Support Representatives.
• Identify opportunities to improve product presence, promotions and displays.
• Plan your week and manage territory coverage effectively.
• Use digital tools to record store activity, report updates and maintain data.
• Take ownership of your territory and contribute to team goals and performance.

Skills

Retail experience

Merchandising

Leadership

Time management

Communication

Digital tools

Driving licence

Job description

In Australia, the Simplot Company's core operations are food manufacturing and agriculture, encompassing potato, vegetable, seafood and sauce operations. We supply a wide range of frozen, shelf-stable and chilled products to major retail and foodservice customers in Australia and New Zealand. The Simplot Global Food business includes manufacturing and processing sites, serving retail and foodservice across the globe.

Within the Australian market, we are a leading provider of quality, nourishing and sustainable food, focussed on creating meals that maximises value from the best Australian-grown produce and global seafood. Our iconic brands have been an integral part of Aussie life for generations, and include Leggo's, Birds Eye, Edgell, John West and Chiko.

Culture & Benefits

Fueled by our Purpose to Contribute to Feeding our World, we imagine a better future and set goals to reach it. We are committed to working as One Simplot and are guided by our shared values:

• Respect for Resources
• Spirit of Innovation
• Passion for People
  

We embrace diversity, equity, and inclusion. We care about creating an environment that promotes safety and wellbeing and where our people feel supported, respected and empowered. We do not tolerate any form of discrimination and are committed to providing equal opportunities for all our team members.

Simplot is passionate about cultivating a future where good ideas and inspiring possibilities have the chance to grow. We want our team members to build exciting and fulfilling careers with us and offer professional and personal growth opportunities

The Perks

• Above award hourly rate & bonuses
• Permanent part time role with paid leave
• Plan your own day with full store autonomy
• Supportive, family friendly team culture
• Development and growth opportunities
• Paid travel allowance, branded uniform & tools
• Represent iconic brands like Birds Eye, Leggo's, Edgell, John West & more

About our Role

As a Senior Sales Support Representative (SSR), you'll take ownership of the Redlands and Bayside territory, working across major grocery customers including Coles and Woolworths.

Covering suburbs such as Rochedale, Mount Gravatt, Cannon Hill, Wynnum, Manly West, Capalaba, Alexandra Hills, Cleveland, Thornlands, Victoria Point and surrounding areas, you'll drive strong in-store execution across visibility, availability and merchandising, ensuring our brands consistently show up at their best while building strong relationships with store teams.

In addition to managing your own territory, you'll play a key leadership role within the field team, acting as a coach and mentor to Sales Support Representatives across Queensland. As the first point of contact for day-to-day support and guidance, you'll help onboard and develop team members, share best practice, provide in-field coaching, and work closely with the State Field Manager - Northern to drive team capability and execution excellence.

With 35 hours per week, this role offers a consistent, structured workload, ideal for someone who enjoys being active and highly engaged throughout their week. You'll work independently day-to-day, supported by a State Field Manager - Northern and a collaborative team, ensuring you feel connected and set up for success.

What You'll Do

• Visit a portfolio of grocery stores within your territory
• Deliver strong in-store execution across merchandising, stock levels and product visibility
• Ensure displays and planograms are set and maintained to standard
• Build positive relationships with store managers and team members
• Provide on-the-job coaching, guidance and support to Sales Support Representatives, sharing best practice and helping lift capability across the broader team
• Identify opportunities to improve product presence, promotions and displays
• Plan your week and manage your territory coverage effectively
• Use digital tools to record store activity, report updates and maintain accurate data
• Take ownership of your territory, contributing to team goals and overall performanc

About You

You're someone who thrives in a fast-paced retail environment and takes pride in delivering strong in-store results across a structured territory.

• Experience in retail, merchandising or customer-facing roles
• Exposure to Coles, Woolworths or grocery environments is highly regarded
• Demonstrated leadership capability, with experience coaching, mentoring or supporting others to achieve strong results
• Strong organisational skills with the ability to manage time and priorities effectively
• Proactive with a can-do attitude, taking initiative to get things done
• Confident communicator who builds strong relationships in-store
• Comfortable using digital tools for reporting and communication
• Comfortable being on your feet and handling physical and manual tasks
• Reliable and able to work independently
• Driver's licence and reliable vehicle required

Ready to Make an Impact?

Applications close Friday 20th November. Simplot reserves the right to commence recruiting activity prior to closing date.

Travel Required: Less than 10%

Location(s): Remote - AUS QLD

Country: Australia

Simplot is an equal opportunity employer and encourage Aboriginal and Torres Strait Islander people to apply.

For technical assistance, please email us at [e-mail]