Senior Sales Leader: Coaching, KPI Growth & Store Ops

Alquemie Group; City Of Stirling; On-site; AUD 55,000 - 75,000; Full time

Job summary

General Pants in Karrinyup, Western Australia, is looking for a Senior Sales Assistant to drive the GP experience and own store operations on shift. You will focus on authentic customer connections, KPI performance, and leading the team on the floor.

You will mentor colleagues, manage floor recovery and merchandise refresh, and be the go-to person when managers aren't on duty. This role offers growth into retail leadership.

Qualifications

• 1–2 years' experience in a retail or customer-facing role.
• Strong interpersonal and communication skills.
• Proven ability to multitask in a fast-paced environment, stay organised under pressure and maintain high standards.

Responsibilities

• Create a genuine and positive shopping experience and drive KPI targets.
• Open and close the store per procedures and manage daily checklists.
• Mentor and coach team members to build product knowledge and confidence on the floor.
• Lead floor recovery and merchandise refresh to stay on-brand.
• Be the on-shift go-to person for escalations when a manager isn't on the floor.
• Support loss prevention, stock management and store presentation.

Skills

Customer service

Communication

Multitasking

Job description

General Pants in Karrinyup, Western Australia, is looking for a Senior Sales Assistant to drive the GP experience and own store operations on shift. You will focus on authentic customer connections, KPI performance, and leading the team on the floor.

You will mentor colleagues, manage floor recovery and merchandise refresh, and be the go-to person when managers aren't on duty. This role offers growth into retail leadership.