Senior Sales Assistant | Macarthur Square

Alquemie Group; Campbelltown; On-site; AUD 32,000 - 39,000; Full time

Benefits offered by this job

Generous Discount

Training and Development

Employee Assistance Program

Diverse Career Paths

Job summary

General Pants is seeking a Senior Sales Assistant for our Macarthur Square store in Campbelltown, NSW. This casual temporary role focuses on delivering a top-notch GP experience through authentic customer connections and on-floor leadership in the absence of a manager.

You will open/close the store, coach team members, drive sales, and maintain brand standards while supporting stock and loss prevention. If you excel in fast-paced retail and customer service, join us on shift as the go-to person.

Qualifications

• 1-2 years' experience in a retail, hospitality or customer-facing role.
• Strong interpersonal and communication skills with a natural ability to connect with people.
• Proven ability to multitask in a fast-paced environment, stay organised under pressure and maintain high standards.

Responsibilities

• Creating a genuine and positive experience for every customer, and owning your KPI performance to drive store sales targets and results
• Opening and closing the store in line with GP security procedures, alarm management and daily checklists
• Mentoring and coaching team members, helping them build product knowledge, confidence and capability on the floor
• Leading floor recovery and merchandise refresh to keep the store commercial and on-brand
• Acting as the go-to person on shift for questions, escalations and problem solving when a manager isn't on the floor
• Supporting loss prevention, stock management and store presentation standards at all times

Skills

Customer service

Communication

Multitasking

Job description

Campbelltown, New South Wales 2560, Australia

Casual Temporary Mid-level Senior

Description

About the Role

General Pants is one of Australia and New Zealand's most iconic fashion retailers, and we're on the hunt for a driven Senior Sales Assistant to bring the GP energy to life at our Macarthur Square store. If you're ready to step up from the floor and start building your career in retail leadership, this is where it begins.

As a Senior Sales Assistant, you'll drive the GP experience through authentic customer connections and genuine selling energy, while taking ownership of store operations - opening, closing and keeping our systems running. You'll play a key role in developing the team around you, leading floor recovery and merchandise refresh, and stepping up as the go-to person on shift.

What You Will Be Doing

• Creating a genuine and positive experience for every customer, and owning your KPI performance to drive store sales targets and results
• Opening and closing the store in line with GP security procedures, alarm management and daily checklists
• Mentoring and coaching team members, helping them build product knowledge, confidence and capability on the floor
• Leading floor recovery and merchandise refresh to keep the store commercial and on-brand
• Acting as the go-to person on shift for questions, escalations and problem solving when a manager isn't on the floor
• Supporting loss prevention, stock management and store presentation standards at all times

What We're Looking For

• 1-2 years' experience in a retail, hospitality or customer-facing role
• Strong interpersonal and communication skills with a natural ability to connect with people
• Proven ability to multitask in a fast-paced environment, stay organised under pressure and maintain high standards

Who We Are

At General Pants, we believe in creating a supportive and inclusive environment that promotes and celebrates individuality and an entrepreneurial spirit. Some of the things we offer include:

• Generous Discount - spoil yourself and your immediate family
• Training and Development - we want you to grow and get the most out of your role!
• Employee Assistance Program - Confidential personal and professional support whenever you need it
• Diverse Career Paths - it's over to you!