Senior Review Officer: Victims’ Claims & Policy Expert

Essence Mediacom; Brisbane; Presencial; AUD 90 000 - 120 000; Tempo integral

Resumo da oferta

Victim Assist Queensland is seeking a temporary flexible full-time AO6 Senior Review Officer to undertake evidence-based decision making and provide financial assistance to victims of crime. You will be appointed by the Chief Executive as a Government Assessor and play a role in enhancing operational policy.

The role involves complex decision making, delivering responsive client services, maintaining records, and liaising with stakeholders to ensure efficient VAQ service delivery.

Qualificações

• Experience in evidentiary decision making and financial assistance programs.
• Ability to maintain accurate records and meet legislated timeframes.
• Capability to engage with stakeholders and provide policy advice.

Responsabilidades

• Undertakes evidence-based decision making in line with the Act.
• Deliver quality services to clients using VAQ policies and systems.
• Conduct case-management of applications for financial assistance within timeframes.
• Maintain stakeholder relationships to ensure efficient VAQ service delivery.
• Provide analysis and advice to the Executive Manager on operational policy.
• Conduct research related to victims of crime and stay updated on relevant legislation.
• Represent VAQ at QCAT hearings.

Descrição da oferta de emprego

Victim Assist Queensland is seeking a temporary flexible full-time AO6 Senior Review Officer to undertake evidence-based decision making and provide financial assistance to victims of crime. You will be appointed by the Chief Executive as a Government Assessor and play a role in enhancing operational policy.

The role involves complex decision making, delivering responsive client services, maintaining records, and liaising with stakeholders to ensure efficient VAQ service delivery.