Senior Resolution Officer - Complex Fines & Debts

Department of Treasury and Finance; Adelaide; On-site; AUD 82,000 - 86,000; Full time

Benefits offered by this job

Flexible working arrangements

Salary packaging options

Discounted gym membership

Supportive learning & career developm​

Employee Assistance Program for you &/

Job summary

Department of Treasury and Finance is seeking a Senior Resolution Officer to join the Specialist Resolution Team within the Fines Enforcement and Recovery Unit. You will autonomously investigate complex matters, assess evidence and apply the Fines Enforcement and Debt Recovery Act to support fair, sustainable outcomes while engaging with clients and stakeholders to manage risk and improve service outcomes.

You will contribute to maintaining public trust through ethical conduct and clear,

Qualifications

• Experience handling complex and sensitive matters within a regulated framework.
• Ability to investigate, assess evidence and apply legislation to outcomes.
• Strong ability to interpret policy and ensure fair decision-making.

Responsibilities

• Investigate issues, assess evidence and apply legislation to support outcomes.
• Work autonomously to resolve complex and sensitive client matters.
• Collaborate with colleagues and stakeholders to manage risk and improve service.
• Maintain public confidence in fines enforcement and debt recovery through sound judgement.
• Contribute to consistent decision-making and procedural fairness.
• Build productive relationships with clients, government agencies and legal representatives.

Skills

Complex matters handling

Investigate & assess

Apply legislation & policy

Stakeholder engagement

Risk identification

Data analysis & insights

Public trust & ethical conduct

Job description

Department of Treasury and Finance is seeking a Senior Resolution Officer to join the Specialist Resolution Team within the Fines Enforcement and Recovery Unit. You will autonomously investigate complex matters, assess evidence and apply the Fines Enforcement and Debt Recovery Act to support fair, sustainable outcomes while engaging with clients and stakeholders to manage risk and improve service outcomes.

You will contribute to maintaining public trust through ethical conduct and clear,