Senior Rehabilitation Case Manager

Sport Integrity Australia; Canberra; Presencial; AUD 110.000 - 120.000; Jornada completa

Descripción de la vacante

Sport Integrity Australia is seeking a Senior Rehabilitation Case Manager at APS Level 6 to bolster our People and Capability team in the ACT. You will lead complex rehabilitation, return to work, conduct, performance and employee relations matters while ensuring legislative and policy compliance.

You will develop rehabilitation plans, coordinate case management with providers and managers, build policies, provide advice to leaders, and contribute to training and guidance that uplift capability

Formación

• Demonstrated experience managing complex rehabilitation, return to work and employee case management matters.
• Sound knowledge of rehabilitation, workplace relations, employment and work health and safety frameworks.
• Strong judgement and ability to provide practical, risk-based advice on sensitive and complex matters.

Responsabilidades

• Manage complex rehabilitation, return to work, conduct, performance, attendance and employee relations matters, ensuring compliance with legislative, policy and procedural requirements.
• Provide expert, risk-based advice to managers and employees on rehabilitation, workplace adjustments, fitness for duty, performance, conduct, workplace conflict and other complex people matters.
• Develop, implement and monitor rehabilitation and return to work plans, workplace adjustment arrangements and other interventions that support employee wellbeing and organisational outcomes.
• Coordinate complex case management activities, liaising with employees, managers, Comcare, rehabilitation providers, medical practitioners and other stakeholders as required.
• Identify, assess and manage risks associated with workplace health, wellbeing and employee case matters, including psychosocial and WHS risks.
• Develop, review and maintain rehabilitation, workplace relations and People and Capability policies, procedures, guidance materials and frameworks.
• Conduct research, analysis and reporting to support policy development, business improvement initiatives, executive briefings and decision-making.
• Build organisational capability through coaching, training and guidance on rehabilitation, case management, workplace relations and people management practices.
• Lead or contribute to People and Capability projects, ensuring effective stakeholder engagement, risk management and delivery of outcomes.
• Maintain accurate, confidential and contemporaneous records, correspondence and case documentation in accordance with legislative and agency requirements.
• Build strong working relationships with managers, employees, legal teams, unions, APS agencies and the APSC where relevant.
• Provide clear, confident and tailored communication to support understanding of complex issues

Conocimientos

Rehabilitation case management

Stakeholder engagement

Policy development

Descripción del empleo

Salary: $109,508 - $119,513
Location: ACT
Non-ongoing

Sport Integrity Australia are looking to fill the role of Senior Rehabilitation Case Manager - APS Level 6

This is an exciting opportunity to join Sport Integrity Australia’s People and Capability team in a newly established role which will help shape and strengthen our human resources and industrial relations foundations as we continue to mature as an agency. You will play a key part in building clear, consistent and compliant people practices by providing timely, risk aware advice on industrial relations, conduct, performance and workplace matters. Working closely with leaders, employees, unions and key stakeholders, you will support consultation and negotiation processes, guide managers through complex people issues, and contribute to the development of People and Capability policies, frameworks and training that uplift capability across Sport Integrity Australia.
The role offers the chance to lead and influence meaningful People and Capability initiatives, support agency wide workforce priorities, and help embed positive, fair and consistent people management practices. For someone who enjoys variety, problem solving and the opportunity to help build systems and processes from the ground up, this role offers a rare chance to make a genuine contribution to Sport Integrity Australia growth and culture.
In this role, you will:

• Manage complex rehabilitation, return to work, conduct, performance, attendance and employee relations matters, ensuring compliance with legislative, policy and procedural requirements.
• Provide expert, risk-based advice to managers and employees on rehabilitation, workplace adjustments, fitness for duty, performance, conduct, workplace conflict and other complex people matters.
• Develop, implement and monitor rehabilitation and return to work plans, workplace adjustment arrangements and other interventions that support employee wellbeing and organisational outcomes.
• Coordinate complex case management activities, liaising with employees, managers, Comcare, rehabilitation providers, medical practitioners and other stakeholders as required.
• Identify, assess and manage risks associated with workplace health, wellbeing and employee case matters, including psychosocial and WHS risks.
• Develop, review and maintain rehabilitation, workplace relations and People and Capability policies, procedures, guidance materials and frameworks.
• Conduct research, analysis and reporting to support policy development, business improvement initiatives, executive briefings and decision-making.
• Build organisational capability through coaching, training and guidance on rehabilitation, case management, workplace relations and people management practices.
• Lead or contribute to People and Capability projects, ensuring effective stakeholder engagement, risk management and delivery of outcomes.
• Maintain accurate, confidential and contemporaneous records, correspondence and case documentation in accordance with legislative and agency requirements.
• Build strong working relationships with managers, employees, legal teams, unions, APS agencies and the APSC where relevant.
• Provide clear, confident and tailored communication to support understanding of complex issues

• APS Level 6, $109,508 - $119,513
• ACT
• Non-ongoing

Job Specific Capabilities

The successful applicant should be able to meet the capabilities defined in the Australian Public Service (APS) Integrated Leadership System (ILS), which includes:

Supports Strategic Direction

Understands Sport Integrity Australia’s strategic workforce priorities and uses this insight to shape coherent, future focused people and capability and industrial relations approaches. Anticipates emerging people, conduct and legislative risks, aligning advice, policies and frameworks to support long term organisational capability and a consistent, compliant employee experience.

Achieves Results

Delivers practical solutions to complex people matters, produces high quality advice and guidance, and contributes to People and Capability projects by managing priorities, risks and milestones effectively.

Supports Productive Working Relationships

Builds trusted relationships with managers, employees, unions and stakeholders. Works collaboratively to resolve issues, coordinate case management and uplift people management capability across the agency.

Displays Personal Drive and Integrity

Acts professionally, ethically and with discretion when managing sensitive matters. Demonstrates resilience, sound judgement and a strong commitment to APS Values and procedural fairness.

Communicates With Influence

Provides clear, confident and tailored advice on HR, conduct and IR matters. Prepares quality briefings and leads conversations with clarity and empathy. Delivers training that strengthens manager capability.

The successful applicant should also possess:

• Demonstrated experience managing complex rehabilitation, return to work and employee case management matters.
• Sound knowledge of rehabilitation, workplace relations, employment and work health and safety frameworks.
• Strong judgement and ability to provide practical, risk-based advice on sensitive and complex matters.
• Highly developed stakeholder engagement, communication, conflict resolution and relationship management skills.
• Strong analytical, research and policy development capability.
• Ability to manage competing priorities while maintaining confidentiality and delivering high-quality outcomes.
• Self-motivation, with a track record of taking responsibility and delivering results
• Demonstrated high-level organisational and administrative skills and experience
• Enthusiasm for new challenges and applying skills confidently in a range of situations
• Excellent interpersonal skills at all levels
• Excellent written and oral communication skills
• Excellent research, analysis and problem-solving skills.

It is expected all Sport Integrity Australia employees:

• demonstrate attitudes and behaviours responsive to workplace change (including participate in and encourage others to participate in change and contribute to successful outcomes)
• improve organisational performance through effective engagement with and management of risk within relevant sphere of influence
• establish clear expectations and create an environment to achieve stated goals and objectives, take ownership and honour commitments
• uphold and maintain the APS Values and Code of Conduct
• maintain an understanding of their/worker responsibilities under the Work Health & Safety Act 2011 (WHS Act) and a commitment to promoting a healthy and safe workplace.