Senior Regulatory Review Adviser

Talent Corp; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Government agency environment

Job summary

Talent Corp is seeking an experienced Senior Regulatory Review Adviser to join a Victorian Government regulatory organisation. The role focuses on conducting independent reviews, assessing complaints and ensuring fairness and compliance with legislation.

You will identify process improvements, prepare formal findings, and work with internal stakeholders to enhance service delivery and decision-making standards within a government framework.

Qualifications

• Ter tiary qualification in Law with regulatory investigations experience.
• Strong understanding of administrative law and procedural fairness.
• Experience conducting internal reviews and handling complex investigations.
• Excellent written communication and report-writing skills.

Responsibilities

• Conduct independent reviews of regulatory decisions.
• Investigate and manage service-related complaints.
• Prepare formal findings, recommendations and responses.
• Collaborate with internal stakeholders to improve complaint handling and decision-making processes.
• Analyze review outcomes and advise on policy and procedure improvements.

Job description

• Contract until end of December - Government Agency
• Conduct Independent Reviews of Regulatory Decisions

We are seeking an experienced Senior Regulatory Review Adviser to join a Victorian Government regulatory organisation.

This role will focus on conducting independent reviews, assessing complaints and ensuring regulatory decisions are fair, consistent and compliant with relevant legislation. You will also play a key role in identifying opportunities to improve organisational processes and service delivery.

Key Responsibilities

• Conduct independent reviews of regulatory decisions, ensuring compliance with legislation, policies and procedural fairness requirements.
• Investigate and manage service-related complaints, reviewing case files and identifying opportunities for improvement.
• Prepare formal findings, recommendations and responses to complaints escalated to external agencies and government bodies.
• Work closely with internal stakeholders to improve complaint handling, decision-making processes and service standards.
• Analyse review outcomes, identify recurring issues and recommend improvements to policies, procedures and staff practices.

Key Skills and Experience

• Relevant tertiary qualification in Law, with experience in regulatory investigations, litigation or administrative decision-making.
• Strong understanding of administrative law, statutory decision-making and procedural fairness principles.
• Demonstrated experience conducting internal reviews, managing complaints or undertaking complex investigations.
• Excellent analytical, written communication and report-writing skills, with the ability to prepare clear and well-reasoned decisions.
• Strong stakeholder engagement skills, with experience working in government, regulatory bodies

What's in it for you:

• Contract until end of December
• Government Agency