Independent Regulatory Review Lead

Talent; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Contract until December

Government Agency

Job summary

Talent is seeking an experienced Senior Regulatory Review Adviser to join a Victorian Government regulatory organisation. The role focuses on conducting independent reviews, assessing complaints and ensuring regulatory decisions are fair, consistent and compliant with relevant legislation.

You will identify opportunities to improve organisational processes and service delivery, work with internal stakeholders, and prepare formal findings and recommendations for escalation to external agencies

Qualifications

• Tertiary qualification in Law with experience in regulatory investigations, litigation or administrative decision-making.
• Strong understanding of administrative law, statutory decision-making and procedural fairness principles.
• Experience conducting internal reviews, managing complaints or undertaking complex investigations.
• Excellent analytical, written communication and report-writing skills.
• Strong stakeholder engagement skills, with government or regulatory body experience.

Responsibilities

• Conduct independent reviews of regulatory decisions, ensuring compliance with legislation, policies and procedural fairness requirements.
• Investigate and manage service-related complaints, reviewing case files and identifying opportunities for improvement.
• Prepare formal findings, recommendations and responses to complaints escalated to external agencies and government bodies.
• Work closely with internal stakeholders to improve complaint handling, decision-making processes and service standards.
• Analyse review outcomes, identify recurring issues and recommend improvements to policies, procedures and staff practices.

Skills

Regulatory investigations

Administrative decision-making

Policy analysis

Stakeholder engagement

Written communication

Education

Law degree or equivalent

Job description

Talent is seeking an experienced Senior Regulatory Review Adviser to join a Victorian Government regulatory organisation. The role focuses on conducting independent reviews, assessing complaints and ensuring regulatory decisions are fair, consistent and compliant with relevant legislation.

You will identify opportunities to improve organisational processes and service delivery, work with internal stakeholders, and prepare formal findings and recommendations for escalation to external agencies