Senior Rates Officer

Blacktown City Council; Blacktown; On-site; AUD 95,000 - 119,000; Full time

Benefits offered by this job

Leaseback vehicle

Flextime arrangement

12% superannuation

Ongoing training and development

Fitness Passport

Social clubs

Wellbeing programs

Job summary

Blacktown City Council is seeking a Senior Rates Officer to manage rating systems, reconcile valuations and process rates and charges. You will oversee debt recovery and compile monthly and year-end reporting, while responding to ratepayer inquiries and supporting staff across the Rates team.

This is a permanent, full-time position with a 35-hour week and access to Council's flex-time arrangements. You will work closely with the Chief Rates Officer, ensure notices are issued accurately, and

Qualifications

• Experience with rate notices and instalments.
• Knowledge of rating legislation and compliance.
• Ability to interpret valuations and revenue impacts.

Responsibilities

• Manage rating systems and processes to ensure accuracy and compliance.
• Reconcile valuations and process rates and charges.
• Oversee debt recovery matters and monthly/end-of-year reporting.
• Respond to enquiries from ratepayers, agencies and teams across Council.
• Provide technical guidance to the Rates team and supervise implementation of changes.
• Ensure rate and instalment notices are issued accurately; review exemptions.

Skills

Rating system management

Valuation reconciliation

Stakeholder enquiries

Technical guidance

Job description

Lead with purpose. Shape progress for a growing city.

As a Senior Rates Officer, you help keep Council’s rating functions accurate, compliant and running smoothly. You manage rating systems and processes, reconcile valuations, process rates and charges, oversee debt recovery matters and complete monthly and end-of-year reporting. You also investigate complex rating matters and respond to enquiries from ratepayers, government agencies and teams across Council.

You work closely with the Chief Rates Officer and provide technical guidance to the Rates team. You ensure rate and instalment notices are issued accurately, process rating exemptions, review supplementary rates and check subdivisions and strata properties are correctly created and levied. You also identify system improvements, document procedures and support staff training.

Your work helps ensure Council’s largest source of recurring revenue is administered accurately, fairly and in line with legislation. This revenue supports the services, facilities and infrastructure our community uses every day.

At Blacktown City Council, Good People Make Great Teams, And Great Teams Build Great Cities. Here, You Will Find The Stability And Support To Keep Growing, Along With

• a secure, permanent, full-time role with one of Australia's largest councils
• an entry level salary commencing at $2,347.81 per week
• a 35-hour working week
• a leaseback vehicle
• access to Council's flextime arrangement
• 12% superannuation and competitive leave entitlements
• ongoing training and development support
• access to Fitness Passport, social clubs and wellbeing programs.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Closing date: Sunday 15 November 2026, 11.59 pm

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