Senior Project & Services Engineer — Flexible & Impactful IoT

Landis+Gyr; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work arrangements

Parental leave (20 weeks)

Wellbeing program

Career development

Job summary

Landis+Gyr is seeking a Senior Project & Services Support Engineer for the Mascot, Sydney region. The role blends project delivery, device engineering, and customer engagement to ensure reliable smart metering and communications deployments.

You will lead advanced technical support, drive continuous service improvements, and work with Product, R&D, QA, and Operations to deliver scalable solutions across ANZ and Southeast Asia.

Qualifications

• Minimum 5 years' experience in engineering, communications, metering, IoT, device operations, or related technical environments.
• Tertiary qualification in Engineering, Information Technology, Communications, Computer Systems, Electrical Engineering, or a related discipline.
• Certifications such as ITIL Foundation, PRINCE2, Kepner-Tregoe, or similar incident/problem management certifications (desirable).
• Project coordination or project management experience (preferred).

Responsibilities

• Lead complex troubleshooting activities across devices, networks, integrations, and IP-based transport environments.
• Act as a SME for connectivity performance, interoperability, and reliability across cellular, RF Mesh, Wi-SUN, and hybrid networks.
• Support device deployment, configuration, testing, commissioning, and validation activities.
• Coordinate and support major incident management and RCA investigations; drive improvements across service delivery.
• Develop and maintain technical documentation, runbooks, and SOPs, ensuring timely project progress.

Skills

Engineering

Communications

IoT

Metering

Device operations

Project coordination

Education

Engineering, IT or related degree

Tools

ITIL Foundation

PRINCE2

Kepner-Tregoe

Job description

Landis+Gyr is seeking a Senior Project & Services Support Engineer for the Mascot, Sydney region. The role blends project delivery, device engineering, and customer engagement to ensure reliable smart metering and communications deployments.

You will lead advanced technical support, drive continuous service improvements, and work with Product, R&D, QA, and Operations to deliver scalable solutions across ANZ and Southeast Asia.